Summary
Overview
Work History
Education
Skills
Interests
Cricket, Singing, Loves to workout
Timeline
Generic

Mohak Mathur

Senior Manager
Ghaziabad

Summary

I am a dedicated and results-oriented professional with over 8 years of experience in sales. Throughout my career, I have excelled in roles where I could leverage my expertise in merchant acquisition, Client relationships, Team handling, Enterprise accounts. I am passionate about sales, and I thrive in dynamic environments where I can contribute to impactful projects. I am known for my strong work ethic, problem-solving abilities, and commitment to delivering high-quality results. I am continuously seeking opportunities to further develop my skills and make meaningful contributions to Banking industry. I am excited to connect with like-minded professionals and explore potential collaborations or networking opportunities.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Sr Manager

Bharatpe
11.2022 - 05.2024
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
  • Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
  • Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Increased customer satisfaction with timely project deliveries and seamless communication.

Sr Manager

Zaggle
01.2021 - 11.2022
  • Implemented effective merchandising strategies to maximize sales and profitability.
  • Partnered closely with marketing teams to develop targeted advertising campaigns that attracted new customers while retaining existing ones.
  • Established a strong rapport with clients by consistently delivering knowledgeable advice on products tailored specifically to their needs.
  • Utilized excellent communication skills to resolve customer complaints promptly and professionally.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Developed and maintained positive relationships with vendors, resulting in better pricing and terms.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Deputy Manager

Yes Bank
10.2019 - 10.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strategy to increase sales and drive profits.
  • Established team priorities, maintained schedules and monitored performance.
  • Generated repeat business through exceptional customer service.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed detailed plans based on broad guidance and direction.

Relationship Manager

Axis Bank
09.2017 - 10.2019
  • Liaised between customers and organization with particular focus on working with sales department.
  • Managed department call volume calls per day and coordinated department schedules to maximize coverage during peak hours.
  • Assisted customers with opening accounts and signing up for new services.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Implemented systems and procedures to increase sales.
  • Managed accounts to retain existing relationships and grow share of business.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Sr Process Associate

Justdial.com
06.2015 - 09.2017
  • Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
  • Played an instrumental role in achieving departmental goals by consistently delivering results on target or above expectations.
  • Streamlined processes by identifying inefficiencies and implementing solutions to enhance productivity.
  • Met month-end reporting objectives and deadlines.
  • Maintained knowledge of industry techniques, methods, and equipment to create competitive advantage leading to business growth.

Education

MBA -

IEC University
Mohali, India
06.2016 - 07.2018

Skills

  • Strategic Planning

  • Reporting oversight

  • Partnership Development

  • Data Analytics

  • Talent Development

  • Reporting management

  • Cross-Functional Collaboration

  • Organizational improvement

  • Corporate Communications

  • Customer Service

  • Business Development

  • Process Improvement

  • Self Motivation

  • Negotiation

  • Performance Evaluations

  • Performance reviewing

  • Organizational Skills

  • Problem Resolution

  • Team building

  • Time management abilities

  • Effective Communication

Interests

Merchant Aquisition

Sales

Client Service

Cricket, Singing, Loves to workout

I love to Play cricket, Loves to sing, In my free time I prefer doing workout

Timeline

Sr Manager

Bharatpe
11.2022 - 05.2024

Sr Manager

Zaggle
01.2021 - 11.2022

Deputy Manager

Yes Bank
10.2019 - 10.2020

Relationship Manager

Axis Bank
09.2017 - 10.2019

MBA -

IEC University
06.2016 - 07.2018

Sr Process Associate

Justdial.com
06.2015 - 09.2017

Similar Profiles

CREATE PROFILE
Mohak MathurSenior Manager