Experienced People Manager with a demonstrated history of working in the retail/ecommerce industry and proven track record of ability to envision, strategize and effectively drive the vision of the organization through exceptional people management skills translating into results delivered. Flexible and poised promoting well-developed skills in Team Management, Training and Mentoring, Business Development, Program Management, Stakeholder Management
Accomplishments:
Reduced the overall operational TAT from 2 days to 1 days for the data collection team by reducing rejection rate by division of teams into specific categories, conducting product knowledge training to help the teams understand category based requirements for product listing and this in turn has helped reduce rejection rates for internal teams from 19% in 2016 to 5% in 2017
Program Initiatives:
Amazon Now project: Managed the “Amazon Now” project for Prione by successfully imaging, editing and creating content for over 12k products for Amazon Now catalog (October 2015 to October 2016)The Amazon Now project resulted in bringing additional revenue of 2.2 million INR
Category development
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