Bike Riding
MOHAMED RAYEES UL ISLAM MEERANJI
Quality Assurance Associate
Bengaluru
Summary
Driven Quality Assurance Associate with a proven track record at CONDUENT BUSINESS SERVICES INDIA LLP, excelling in test planning and enhancing team engagement. Leveraged user acceptance testing and effective communication to spearhead projects, significantly improving quality metrics and implementing strategic corrective actions. Expert in defect tracking and validation protocols, consistently achieving and surpassing SLA targets.
Overview
10
10
years of professional experience
Work History
Quality Assurance Associate
CONDUENT BUSINESS SERVICES INDIA LLP
04.2015 - Current
- New hires/cross trainings/TNA's/focus audits/Skill matrix/Quiz sessions/Calibration sessions/Corrective actions.
- Data collection/analysis of the errors/finding the root cause and implement action measures/solutions with proper documentations.
- Leading or supporting the projects for Conduent/SBU (ex: Extra audits/testing/trainings/Conduent initiatives/Perform ATA .
- Maintain trackers for one to one's/skip level meetings performed and share the opportunities identified for improvement.
- Defaulter Analysis : We will focus on analyzing the top defaulters regularly to identify areas that need attention and to ensure that corrective actions are implemented effectively.
- Weekly Quality Accuracy Sharing : We will sharing the weekly quality accuracy reports with the team specifically with low performers, ensuring they have a clear understanding of performance metrics, This will help keep everyone informed and engaged in order to achieve SLA.
- PPT presentation of Task Wise & Field wise Trend :-We will prepare PPT presentation to summarize the weekly quality metrics, trends and action points to be shared to team members twice a week, These presentations will be shared on both “Tuesday and Saturday” across shifts to ensure that all team members are adhere to quality metrics and expectations.
Education
Bachelor of Arts - Commerce
Mazharul Uloom College
Ambur 04.2001 -
Skills
Test planning
Interests
Travelling New place
Mecca and Medina
- Masjid al-Haram: The largest mosque in the world, surrounding the Kaaba, the holiest site in Islam.
- Al-Masjid an-Nabawi: The Prophet's Mosque in Medina, another significant religious site.
Timeline
Quality Assurance Associate
CONDUENT BUSINESS SERVICES INDIA LLP
04.2015 - Current
Bachelor of Arts - Commerce
Mazharul Uloom College
04.2001 -
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