Dynamic HDO Engineer with a proven track record at Airtel Telecommunication, enhancing Wi-Fi connectivity and user satisfaction across multiple locations. Skilled in RF planning, technical support, and sales generation. Excels in client interaction and teamwork, demonstrating adaptability and leadership. Achieved significant network stability improvements and customer service excellence.
* Troubleshooted and resolved complex Wi-Fi connectivity issues, including RF interference and signal attenuation, improving network stability and user satisfaction.
* Performed site surveys and RF planning to optimize Wi-Fi coverage and capacity in [Number] locations.
* Configured and maintained wireless controllers, access points, and other network devices.
* Provided technical support to end-users on Wi-Fi related issues.
* Generating new sales along with my installation service.
*Ability to interact effectively with clients and end-users