Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Languages
Hobbies and Interests
Timeline
Generic
Mohammad Barbhuiya

Mohammad Barbhuiya

Bangalore

Summary

A highly motivated and experienced Housekeeping Manager seeking a position at Your company where I can utilize my extensive experience in managing housekeeping operations, ensuring guest satisfaction, and maintaining the highest standards of cleanliness and efficiency. Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling. Skilled Housekeeping Manager oversees day-to-day operation of internal and external functions of housekeeping department with primary intent of maintaining decor and beauty of facility. Strong administrative background with proficiency with payroll, scheduling and recruiting and hiring. Trains, coaches, evaluates and provides guidance to all housekeeping team members.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Housekeeping Manager

Blank slate llp
08.2022 - 03.2024
  • Manage and supervise daily operations of the housekeeping department, ensuring compliance with hotel standards and guest satisfaction
  • Oversee a team of 30 housekeeping staff, including training, scheduling, and performance evaluations
  • Implement and monitor cleaning schedules, ensuring all guest rooms and public areas are cleaned to the highest standards
  • Conduct regular inspections of rooms and public areas, addressing any issues or deficiencies promptly
  • Maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper usage
  • Handle guest complaints and requests efficiently, ensuring prompt resolution and maintaining positive guest relations
  • Collaborate with other departments to ensure seamless operations and exceptional guest experiences
  • Develop and implement housekeeping policies and procedures to enhance efficiency and service quality.

Housekeeping Manager

Hard rock café
Bangalore
03.2018 - 07.2022
  • Manage and supervise daily operations of the housekeeping department, ensuring compliance with hotel standards and guest satisfaction
  • Oversee a team of 30 housekeeping staff, including training, scheduling, and performance evaluations
  • Implement and monitor cleaning schedules, ensuring all guest rooms and public areas are cleaned to the highest standards
  • Conduct regular inspections of rooms and public areas, addressing any issues or deficiencies promptly
  • Maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper usage
  • Handle guest complaints and requests efficiently, ensuring prompt resolution and maintaining positive guest relations
  • Collaborate with other departments to ensure seamless operations and exceptional guest experiences
  • Develop and implement housekeeping policies and procedures to enhance efficiency and service quality.

Housekeeping Manager

ANS Facility management
Bangalore
02.2016 - 01.2018
  • Manage and supervise daily operations of the housekeeping department, ensuring compliance with hotel standards and guest satisfaction
  • Oversee a team of 30 housekeeping staff, including training, scheduling, and performance evaluations
  • Implement and monitor cleaning schedules, ensuring all guest rooms and public areas are cleaned to the highest standards
  • Conduct regular inspections of rooms and public areas, addressing any issues or deficiencies promptly
  • Maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper usage
  • Handle guest complaints and requests efficiently, ensuring prompt resolution and maintaining positive guest relations
  • Collaborate with other departments to ensure seamless operations and exceptional guest experiences
  • Develop and implement housekeeping policies and procedures to enhance efficiency and service quality.

Assistant Housekeeping Manager

RB Group
Bangalore
01.2015 - 01.2016
  • Assisted the Housekeeping Manager in overseeing daily operations and managing the housekeeping staff
  • Coordinated with the maintenance department to address repair and maintenance issues in a timely manner
  • Supervised cleaning activities, ensuring adherence to hotel standards and safety regulations
  • Assisted in training and mentoring new staff members, fostering a positive and productive work environment
  • Managed inventory and procurement of housekeeping supplies, ensuring cost-effective purchasing
  • Monitored guest feedback and implemented improvements to enhance service quality and guest satisfaction
  • Supervised and coordinated the activities of housekeeping staff, ensuring efficient and effective cleaning of guest rooms and public areas
  • Conducted regular inspections to ensure cleanliness and adherence to hotel standards
  • Assisted in training and onboarding new employees, providing guidance and support
  • Responded to guest requests and complaints, ensuring timely and satisfactory resolution
  • Maintained records of cleaning activities, inventory, and staff performance.

Education

Education Degree, Degree or Certification -

Skills

  • Strong leadership and team management abilities
  • Excellent communication and interpersonal skills
  • Proficient in housekeeping management software and tools
  • Detailed knowledge of cleaning techniques and safety protocols
  • Strong organizational and time-management skills
  • Ability to handle guest complaints and resolve issues effectively
  • Proficient in inventory management and procurement
  • Staff evaluations
  • Supply Inventory Management
  • Cleaning practices
  • Quality assurance and control

Certification

Certified Hospitality Housekeeping Manager (Royal blooms India pvt ltd)

Accomplishments

Certificate holder as a team member in Basketball for district level

Personal Information

  • Father's Name: Kaim uddin Barbhuiya
  • Date of Birth: 03/24/1993
  • Nationality: Indian
  • Marital Status: Single

Languages

English, Hindi, Kannada, Bengali Assumes Urdu

Hobbies and Interests

Playing Cricket, Basketball

Timeline

Housekeeping Manager

Blank slate llp
08.2022 - 03.2024

Housekeeping Manager

Hard rock café
03.2018 - 07.2022

Housekeeping Manager

ANS Facility management
02.2016 - 01.2018

Assistant Housekeeping Manager

RB Group
01.2015 - 01.2016

Education Degree, Degree or Certification -

Certified Hospitality Housekeeping Manager (Royal blooms India pvt ltd)

Mohammad Barbhuiya