Work Preference
Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Accomplishments
Certification
Software
Timeline
Generic
MOHAMMAD MERAAZ ANSARI
Open To Work
Verified
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MOHAMMAD MERAAZ ANSARI

Ranchi

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

System Maintenance Engineer | IT Support TechniciaIT Support & Printer TechnicianIT Support TechnicianIT Technician

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

On-SiteRemote
Location: UAE Dhubri, ASUKDUBAI
Open to relocation: Yes

Important To Me

Work-life balancePersonal development programsPaid time offPaid sick leaveCareer advancement

Summary

Seasoned IT Support & Printer Technician with over 13 years of experience in IT and Desktop Support, Printer Maintenance, and Network Operations. Expert in managing Windows 10/11, Microsoft 365, and various printer brands. Committed to minimizing downtime and maintaining reliable IT infrastructure. Seeking IT Support Engineer or Field Service Engineer role in UAE/GCC with immediate relocation availability.

Overview

3
3
Languages
1
1
Certification
6
6
years of professional experience

Work History

System Maintenance Engineer | IT Support Technicia

TECHNOCULTURE BUILDING PVT. LTD. (Project Assignment)
Ranchi
04.2023 - Current
  • Diagnosed mechanical issues in machinery and equipment.
  • Repaired malfunctioning components using hand tools, power tools, and other specialized equipment.
  • Conducted regular inspections of building systems and equipment.
  • Collaborated with contractors for repair and installation projects.
  • Trained junior staff on maintenance procedures and safety protocols.
  • Provided technical support to other team members.
  • Assembled computer hardware components following detailed specifications and assembly instructions.

IT Support & Printer Technician

M Computer Solutions
Ranchi
02.2020 - Current
  • Diagnosed printer issues using advanced troubleshooting techniques.
  • Repaired and maintained various printer models for clients.
  • Troubleshot and resolved printer hardware issues.
  • Assisted customers with network printing problems.
  • Provided technical support to customers via phone and in-person.
  • Installed operating systems and configured network settings for optimal performance.
  • Coordinated with suppliers for timely procurement of printer parts.
  • Trained junior technicians on repair processes and safety protocols.

IT Support Technician

BSNL Telecom (Project Assignment)
Ranchi
02.2020 - Current
  • Diagnosed, repaired, and maintained computer hardware and software systems.
  • Installed operating systems, applications, and network equipment to ensure operational readiness.
  • Provided desktop and laptop repair services for home and office customers.
  • Configured LAN networks, routers, switches, and WiFi systems.
  • Installed and maintained printers including LaserJet, InkJet, and DeskJet printers.
  • Provided field service support and technical assistance, resolving customer issues efficiently.
  • Executed CCTV installation and troubleshooting to enhance security monitoring.

Education

IT Technician - Computer Hardware & Software Technician

Hi Tech Academy
Ranchi
01-2017

Intermediate (12th) -

Jharkhand Academic Council
Maulana Azad College Ranchi
06-2014

MATRIC - MATRIC

ST. MOTHER TERESA NEORI
RANCHI JH
05-2012

Skills

  • IT Support & Technical Support
  • Desktop & Laptop Repair
  • Computer Hardware Troubleshooting
  • Network troubleshooting
  • Printer Installation & Repair
  • Security System Support
  • Field service support
  • System troubleshooting
  • Virus Removal & System Cleanup
  • Data Recovery
  • Preventive Maintenance
  • Windows setup
  • Field service
  • Customer support
  • Equipment maintenance
  • User Training

Personal Information

Passport Number: B8645192

Languages

English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Urdu
Upper Intermediate (B2)
B2

Accomplishments

  • Increased number of resolved job tickets by 700+% over previous year.
  • Trained and led technical support teams of more than 10+ support specialists.

Certification

  • HI-TECH ACADEMEY

Software

WINDOOWS

MAC OS

Timeline

System Maintenance Engineer | IT Support Technicia

TECHNOCULTURE BUILDING PVT. LTD. (Project Assignment)
04.2023 - Current

IT Support & Printer Technician

M Computer Solutions
02.2020 - Current

IT Support Technician

BSNL Telecom (Project Assignment)
02.2020 - Current

IT Technician - Computer Hardware & Software Technician

Hi Tech Academy

Intermediate (12th) -

Jharkhand Academic Council

MATRIC - MATRIC

ST. MOTHER TERESA NEORI

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MOHAMMAD MERAAZ ANSARI