Mohammad Nadeem

{Citrix/ VMware/ Virtualization ● Windows Support ● System Administrator}

Industrious Citrix Professional in step with all facets of Citrix and related software and Windows applications. Proficient in Citrix administration in both smaller and larger business and corporate environments.

• 05/01/16, Citrix Research & Development Center, Bangalore, Lead Citrix Engineer,

Understanding the Data center requirements and making the strategy. 

Troubleshoot issues related to Citrix DDC, Citrix Provisioning Servers,VDA ,Storefront, Citrix Director ,Workspace App,  FAS  & provide the appropriate patches for issue resolution.

Providing support for the Citrix cloud environment. Creating forms, reports and handling queries for Technical analysis.

Planning and Implementation of Citrix environmental Changes and working on SSR's.

 RCA of Sev-1 and Sev-2 incidents. 

• 01/01/09, 02/01/16, IYogi Technical Services, Gurgaon, Performance Specialist,:

 Troubleshooting core Operating system related issues. Working with change tools to maintain client SLA., VM tool upgrade for all VMs. 

 Windows systems administration including Troubleshoot no boot, BSOD, Random Reboot, DNS ,DHCP Server, on Windows Server 2008, Windows Server 2008 R2.

 Installation and Configuration VMware ESXi within vSphere 5.5, DRS, HA, VMotion., Esxi upgrade from Esxi Version 5.1 to Esxi 5.5 Using VMware Update Manager.,

 Take care of all the daily tasks including health check of the environment, upgrading and patching of the hosts using VMware update manager.

• 03/01/08, 01/01/09, EDS (HP), Noida, Sr. Technical Analyst:

Troubleshooting core Operating system related issues. Working with change tools to maintain client SLA., Configuration and maintenance of Windows OS.Installation and troubleshooting., Resetting AD user password.Configuring MAS software for VPN clients of Bank of America., Providing process documentation. Windows client and server configuration.