MOHAMMAD RAKIB
Assistant Housekeeping Manager
Bengaluru
Summary
Housekeeping Executive with experience coordinating 21+ staff schedules per week, leave, and shift coverage in commercial cleaning operations. Improves staffing consistency by assigning housekeepers to room blocks, tracking absences and punctuality, and filling gaps during peak periods. Strengthens team performance through feedback, reward programs, and accurate payroll and bookkeeping controls.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Assistant Housekeeping Manager
Greenpark Hotel
04.2026 - Current
- Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
- Developed training programs for new staff, enhancing team performance and service delivery.
- Implemented inventory management procedures, optimizing supply usage and reducing waste.
- Coordinated with maintenance to address facility issues promptly, improving overall hotel functionality.
- Conducted regular inspections of guest rooms and public areas, maintaining quality control standards.
- Collaborated with front desk to streamline check-in processes, enhancing guest experiences during peak times.
Housekeeping Executive
GREENPARK BENGALURU
10.2023 - Current
- Accurately managed rosters, leave requirements and absences, ensuring appropriate guidelines were followed
- Increased employee loyalty and reduced turnover by implementing innovative operational practices, including reward programs
- Diminished financial discrepancies by accurately managing payroll and bookkeeping process
- Evaluated staff performance, providing constructive feedback to improve efficiency
- Organized shift schedules to achieve consistency and fairness, ensuring smooth operations
- Tracked absences and punctuality to determine timekeeping records and find replacements
- Scheduled housekeepers to maintain efficient staff levels during peak periods, including holidays
- Motivated team members to deliver optimum results through positive interactions
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements
Housekeeping Supervisor
GREENPARK BENGALURU
04.2023 - 10.2023
- Responded to queries and resolved issues to maintain smooth communications
- Examined rooms and common areas to determine cleaning requirements and ensure safety and standards
- Trained staff on proper cleaning techniques and maintenance tasks
- Stocked room attendant carts with adequate supplies
- Managed lost and found procedures and maintenance reports
Room Attendant
RIXOS THE PALM DUBAI
11.2021 - 12.2022
- Performed bed making, vacuuming, dusting, and floor polishing
- Delivered and retrieved loan items for guests
- Ensured security and privacy of guest rooms
- Performed rotational cleaning tasks as required, such as carpet shampoo and deep cleaning
- Stocked and sorted supplies in the pantry
- Updated daily reports and maintained floor section records
Education
Graduate Diploma - Hospitality Management
INTERNATIONAL SCHOOL OF HOSPITALITY MANAGEMENT
01-2021
Bachelors of Business Administrator - undefined
SINGHANIA UNIVERSITY
01-2021
Skills
Roster management
Supply inventory management
Room inspection
Invoice processing
Expense tracking
Linen control
Cleaning inspection
Lost and found procedures
Housekeeping supervision
Shift scheduling
Staff training
Guest issue resolution
Performance feedback
Timeline
Assistant Housekeeping Manager
Greenpark Hotel
04.2026 - Current
Housekeeping Executive
GREENPARK BENGALURU
10.2023 - Current
Housekeeping Supervisor
GREENPARK BENGALURU
04.2023 - 10.2023
Room Attendant
RIXOS THE PALM DUBAI
11.2021 - 12.2022
Bachelors of Business Administrator - undefined
SINGHANIA UNIVERSITY
Graduate Diploma - Hospitality Management
INTERNATIONAL SCHOOL OF HOSPITALITY MANAGEMENT