Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammad Yamin

Summary

Seasoned Sr. Travel Counselor with a proven track record at CWT, enhancing operational efficiencies and excelling in corporate travel management. Mastered GDS systems, ensuring top-notch customer service and strategic itinerary planning. Demonstrates exceptional relationship-building capacity and adept decision-making, significantly improving client satisfaction and travel experience.

Dedicated and meticulous solutions consultant with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, document control, time management and complex problem-solving. Dependable self-starter seeking to leverage background into role with a progressive organization.

Overview

8
8
years of professional experience

Work History

Sr Travel Counsler

CWT
Gurgaon
07.2021 - Current
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings, and rental car reservations.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds, and providing accurate travel documentation.
  • Monitored changes in travel reservations and informed clients of any updates or adjustments.
  • Negotiated contracts with suppliers such as tour operators or car rental companies.
  • Utilized GDS systems efficiently for booking and confirming travel plans.

Sr Travel Counsler

Exl
Gurgaon
11.2019 - 03.2021
  • Monitored changes in travel reservations and informed clients of any updates or adjustments.

Travel Counsler

TP
Gurgaon
03.2018 - 03.2019
  • Conducted destination research to offer clients insightful travel advice and recommendations.
  • Coordinated travel arrangements, including flights, hotels, and car rentals, for diverse client base.

Travel Counsler

IGT
Gurgaon
03.2017 - 03.2018
  • Negotiated competitive rates with travel suppliers to ensure the best deals for clients.
  • Developed itineraries that included transportation, sightseeing tours and accommodations.
  • Conducted destination research to offer clients insightful travel advice and recommendations.
  • Managed financial transactions related to travel bookings, including invoicing and payments.

Education

Bachelor of Arts - Arts

IGNOU
New Delhi
05-2017

Tour And Travel - Tour And Travel

Ymca
New Delhi
04-2014

Associate of Arts -

Navyug
New Delhi
03-2012

High School Diploma -

Navyug
New Delhi
03-2010

Skills

  • Travel industry expertise
  • Corporate travel management
  • Expert itinerary planning
  • Global distribution systems proficiency
  • Time management mastery
  • Exceptional customer service
  • Relationship building capacity
  • Decision-making
  • Conflict resolution

Timeline

Sr Travel Counsler

CWT
07.2021 - Current

Sr Travel Counsler

Exl
11.2019 - 03.2021

Travel Counsler

TP
03.2018 - 03.2019

Travel Counsler

IGT
03.2017 - 03.2018

Bachelor of Arts - Arts

IGNOU

Tour And Travel - Tour And Travel

Ymca

Associate of Arts -

Navyug

High School Diploma -

Navyug
Mohammad Yamin