Mohammad Arsil
Moradabad
Summary
Operations & Client Success professional with hands-on experience in workflow management, reporting, payment operations, and stakeholder communication. Skilled in Excel, problem‑solving, and improving operational efficiency. Strong ability to coordinate across teams, manage deadlines, and enhance day‑to‑day processes. Looking for remote opportunities where I can contribute to smooth operations and continuous improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
Limra Handicrafts
Moradabad
03.2021 - Current
- Managed day‑to‑day operations, inventory flow, and payment recoveries, ensuring smooth business functioning.
- Handled client communication, structured follow‑ups, and timely resolution of customer issues.
- Created and maintained organized Excel‑based reporting systems for sales, payments, and operations.
- Led workshops to improve reporting accuracy and team productivity.
- Coordinated sales and order fulfillment, ensuring the timely dispatch of all client orders.
- Streamlined processes that improved workflow clarity and reduced operational errors.
Key Achievements:
- Improved payment recovery efficiency through structured follow‑ups.
- Reduced reporting errors by introducing standardized formats.
- Strengthened communication workflows for faster internal coordination.
Education
BBA LLB - Management & Law
Chandigarh University
Mohali, PunjabSkills
- Operations Management & Coordination
- Process Improvement & SOP Development
- Client Communication & Relationship Handling
- Payment Tracking & Follow‑ups
- Excel & Google Sheets (Advanced)
- Reporting, Data Handling & Analysis
- Inventory & Order Management
- Time Management & Task Prioritization
- Remote Work Skills: Self‑Management, Clear Communication, Ownership
Tools
- Excel (Advanced), Google Sheets
- Notion, Trello, Asana (Familiar)
- Slack, MS Teams
Certification
- Business Analytics – LinkedIn Learning
- Developing Manager – LinkedIn Learning
Accomplishments
- Member, Student Council – Springfield School (2024)
- Anchor & Host for Youth Parliament and University Events
- Organized Sales & Payment Management Workshops at Limra Handicrafts
- Volunteered for cultural fest coordination at university
- Content writing & photography enthusiast
Languages
Hindi
First Language
English
Proficient (C2)
C2
Korean
Intermediate (B1)
B1
Timeline
Operations Manager
Limra Handicrafts
03.2021 - Current
BBA LLB - Management & Law
Chandigarh University