Mohammad ASHFAQ Mohammad
Hyderabad
Summary
High-performing Hotel Supervisor with broad experience in hospitality management. Strengths encompass team leadership, training and development, operations management, and customer service excellence. Notable contributions include improving operational efficiency, enhancing guest satisfaction rates, and fostering a positive workplace culture.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Executive
MOHAMMAD ASHFAQ
DUBAI
01.2024 - Current
- Developed strong relationships with clients to understand their needs.
- Conducted product presentations to showcase offerings effectively.
- Prepared sales reports for management review and strategy adjustments.
- Negotiated contracts with clients on behalf of the company.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Replenished and arranged items to maintain appearance.
Hotel Front Desk Supervisor
MOHAMMAD ASHFAQ
Hyderabad
01.2023 - 12.2023
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Provided information about local attractions and events.
- Managed inventory of supplies used at the front desk.
- Offered guests beverages and refreshments upon check-in.
- Verified customer credit to establish payment method for accommodations.
- Input and confirmed reservations for guests.
Education
Some College (No Degree) -
Royal Model HIGH School
LB Nagar Some College (No Degree) - CEC
ROYAL Model HIGH School Sri Jagruti Junior College
Hyderabad LB Nagar Skills
- Client relationship management
- Product presentations
- Contract negotiation
- Sales reporting
- Customer complaint resolution
- Customer service
Certification
- UAE EMIRATES ID
- DRIVING License
Languages
Urdu
First Language
English
Intermediate (B1)
B1
Timeline
Sales Executive
MOHAMMAD ASHFAQ
01.2024 - Current
Hotel Front Desk Supervisor
MOHAMMAD ASHFAQ
01.2023 - 12.2023
Some College (No Degree) -
Royal Model HIGH School
Some College (No Degree) - CEC
ROYAL Model HIGH School Sri Jagruti Junior College
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