Mohammad Danish Farooqui
New Delhi
Summary
I am a career oriented, self-motivated and always looking for ways to advance my education and skill sets. With more than six years of experience, I have developed good technical knowledge by working across different systems. My excellent interpersonal skills make me a good team member as well as an effective leader. I am self-reliable and enthusiastic about every task I have been in. During my career I have gained experience in customer service. I always abide to industry regulations and enjoy keeping up to date with the latest technologies and innovation. I am committed to every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Engineer- Digital
Sandvik Mining and Rock Technology India Pvt Ltd.
Udaipur
08.2023 - Current
- Collaborate with engineers, and stakeholders to align digital solutions with mining company goals and objectives.
- Analyze and prepare reports on breakdowns, MTTR, MTBF to improve machine reliability and optimization.
- Provide technical support for mine operations using digital technologies to enhance efficiency, reduce costs, and increase productivity.
- Efficiently manage customer issues by categorizing, prioritizing, and resolving them within defined time frames and SLAs.
- Deliver training and support to customers, enabling them to effectively use digital technologies.
- Conduct knowledge transfer sessions with customers on new products and versions to support business development.
- Communicate customer feedback and requirements to developers for product improvement and development processes.
Service Engineer
Sandvik Mining and Rock Technology India Pvt Ltd.
Udaipur
04.2021 - 08.2023
- Provide efficient services and technical support for Sandvik LHD's, LPDT's, and loaders to support customer business.
- Ensure a safe working environment by adhering to SMP's (Standard Maintenance Procedures), conducting revisions as needed.
- Prepare warranty reports, raise warranty claims, and collaborate with the factory for continuous improvement.
- Conduct RCA, observation, and failure reports to ensure product reliability.
- Deliver knowledge awareness sessions and trainings for the shop floor team, customers, and operators.
- Monitor and audit critical and safety features, manage backlogs, and ensure timely closures.
- Perform pre-PM audits to ensure spare part availability on site.
- Provide technical support to resolve critical issues on specific models (LH621i, LH517i, LH517, TH663i, TH550, TH430) and Drills (DD321/421/422i, & DL421).
- Analyze Optimine data, address critical alarms and logs, and install/configure Optimine units.Data analysis and addressing critical alarm and logs.
Junior Service Engineer
Sandvik Mining and Rock Technology India Pvt. Ltd,
Bhilwara, Rajasthan
08.2018 - 03.2021
- Responsible for monitoring,managing & solving Customer complaints.
- Worked on industrial protocols such as Ethernet, CAN Open, J1939.
- Maintain the compliance and effectiveness of PM.
- Installation and commissioning of stage 5 volvo engine on Sandvik underground production loaders and drills.
- Manage as a shift in charge and maintain workplace, tools and equipment with safety requirements.
- Attended running breakdowns and troubleshoot technical issues on Sandvik Underground Loaders and Drills.
- Troubleshoot technical issues of machine regarding Modules, CAN bus, PLCs, PIDs, GUI (Graphical User Interface), LV motors & transformers, LV AC & DC circuit up to 440V, Screw compressors, Hydraulics, Encoder, Decoder, Electronic sensors and its
calibration.
Diploma Engineer Trainee
Sandvik Asia Pvt. Ltd,
Bhilwara, Rajasthan
08.2017 - 07.2018
- Received both classroom and Hand on training conducted by PROLIFIC on Hydraulic, Electrical, Can Bus system, Lightning circuit, Different types of protection and interlocks, PLC I/O signal monitoring, welding, Engine, Drive trains, LEAN management.
Education
Bachelor of Engineering - Electrical And Electronics- 74.2%
Dr. A. P. J. Abdul Kalam University
Indore, India04.2020
Technical Diploma - Electrical Engineering- 79.3%
G.B. Pant Institute of Technology
New Delhi, India04.2017
Senior Secondary School (S.S.C) - Matriculation– 63 %
S Veer S S I C Kamalganj Farrukhabad
U.P. India05-2014
PG Diploma - Health Safety & Environment Management- A Grade.
National Institute of Fire & Safety Engineering
Nagpur, India12.2018
Skills
- Technical and Diagnostic Support
- Preventive & Schedule maintenance
- Troubleshooting & Problem Solving
- Circuit Diagram interpreting
- Hydraulic & Pneumatic
- Installation & Commissioning
- PLC & CAN Bus
- Team Leadership
- Self-motivated
- MS Office ,SQL , Power Bi
- Equipment Assembly
- Data Analytics
- Digital Solution for Mining and Maintenance
- Project Management
- AWS Cloud Migration
- On-prem to AWS cloud migration
- Fleet Data Management
Certification
- License of Electrical Supervisor Permit (Class A) from Govt. of Rajasthan.
- Certificate of Completion, Course on AutoCAD Essential.
- Successfully completed 28 days vocational training in New Delhi Municipal Council (N.D.M.C.) in electricity distribution department.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Service Engineer- Digital
Sandvik Mining and Rock Technology India Pvt Ltd.
08.2023 - Current
Service Engineer
Sandvik Mining and Rock Technology India Pvt Ltd.
04.2021 - 08.2023
Junior Service Engineer
Sandvik Mining and Rock Technology India Pvt. Ltd,
08.2018 - 03.2021
Diploma Engineer Trainee
Sandvik Asia Pvt. Ltd,
08.2017 - 07.2018
Bachelor of Engineering - Electrical And Electronics- 74.2%
Dr. A. P. J. Abdul Kalam University
Technical Diploma - Electrical Engineering- 79.3%
G.B. Pant Institute of Technology
Senior Secondary School (S.S.C) - Matriculation– 63 %
S Veer S S I C Kamalganj Farrukhabad
PG Diploma - Health Safety & Environment Management- A Grade.
National Institute of Fire & Safety Engineering
- License of Electrical Supervisor Permit (Class A) from Govt. of Rajasthan.
- Certificate of Completion, Course on AutoCAD Essential.
- Successfully completed 28 days vocational training in New Delhi Municipal Council (N.D.M.C.) in electricity distribution department.
Similar Profiles
Jyothi PrakashJyothi Prakash
Site Manager at Sandvik Mining and Rock technology India Pvt Ltd.Site Manager at Sandvik Mining and Rock technology India Pvt Ltd.
Prakash PatilPrakash Patil
Sr Manager –EHS and Safety officer at Sandvik Mining and Rock Technology India Pvt LtdSr Manager –EHS and Safety officer at Sandvik Mining and Rock Technology India Pvt Ltd
Kundan KumarKundan Kumar
Junior Service Engineer at Sandvik Mining and Rock Technology India Pvt. Ltd.Junior Service Engineer at Sandvik Mining and Rock Technology India Pvt. Ltd.