Mohammad Danish Farooqui
New Delhi
Summary
I am a career oriented, self-motivated and always looking for ways to advance my education and skill sets. With more than six years of experience, I have developed good technical knowledge by working across different systems. My excellent interpersonal skills make me a good team member as well as an effective leader. I am self-reliable and enthusiastic about every task I have been in. During my career I have gained experience in customer service. I always abide to industry regulations and enjoy keeping up to date with the latest technologies and innovation. I am committed to every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Engineer- Digital
Sandvik Mining and Rock Technology India Pvt Ltd.
Udaipur
2023.08 - Current
- Collaborate with engineers, and stakeholders to align digital solutions with mining company goals and objectives.
- Analyze and prepare reports on breakdowns, MTTR, MTBF to improve machine reliability and optimization.
- Provide technical support for mine operations using digital technologies to enhance efficiency, reduce costs, and increase productivity.
- Efficiently manage customer issues by categorizing, prioritizing, and resolving them within defined time frames and SLAs.
- Deliver training and support to customers, enabling them to effectively use digital technologies.
- Conduct knowledge transfer sessions with customers on new products and versions to support business development.
- Communicate customer feedback and requirements to developers for product improvement and development processes.
Service Engineer
Sandvik Mining and Rock Technology India Pvt Ltd.
Udaipur
2021.04 - 2023.08
- Provide efficient services and technical support for Sandvik LHD's, LPDT's, and loaders to support customer business.
- Ensure a safe working environment by adhering to SMP's (Standard Maintenance Procedures), conducting revisions as needed.
- Prepare warranty reports, raise warranty claims, and collaborate with the factory for continuous improvement.
- Conduct RCA, observation, and failure reports to ensure product reliability.
- Deliver knowledge awareness sessions and trainings for the shop floor team, customers, and operators.
- Monitor and audit critical and safety features, manage backlogs, and ensure timely closures.
- Perform pre-PM audits to ensure spare part availability on site.
- Provide technical support to resolve critical issues on specific models (LH621i, LH517i, LH517, TH663i, TH550, TH430) and Drills (DD321/421/422i, & DL421).
- Analyze Optimine data, address critical alarms and logs, and install/configure Optimine units.Data analysis and addressing critical alarm and logs.
Junior Service Engineer
Sandvik Mining and Rock Technology India Pvt. Ltd,
Bhilwara, Rajasthan
2018.08 - 2021.03
- Responsible for monitoring,managing & solving Customer complaints.
- Worked on industrial protocols such as Ethernet, CAN Open, J1939.
- Maintain the compliance and effectiveness of PM.
- Installation and commissioning of stage 5 volvo engine on Sandvik underground production loaders and drills.
- Manage as a shift in charge and maintain workplace, tools and equipment with safety requirements.
- Attended running breakdowns and troubleshoot technical issues on Sandvik Underground Loaders and Drills.
- Troubleshoot technical issues of machine regarding Modules, CAN bus, PLCs, PIDs, GUI (Graphical User Interface), LV motors & transformers, LV AC & DC circuit up to 440V, Screw compressors, Hydraulics, Encoder, Decoder, Electronic sensors and its
calibration.
Diploma Engineer Trainee
Sandvik Asia Pvt. Ltd,
Bhilwara, Rajasthan
2017.08 - 2018.07
- Received both classroom and Hand on training conducted by PROLIFIC on Hydraulic, Electrical, Can Bus system, Lightning circuit, Different types of protection and interlocks, PLC I/O signal monitoring, welding, Engine, Drive trains, LEAN management.
Education
Bachelor of Engineering - Electrical And Electronics- 74.2%
Dr. A. P. J. Abdul Kalam University
Indore, India04.2020
Technical Diploma - Electrical Engineering- 79.3%
G.B. Pant Institute of Technology
New Delhi, India04.2017
Senior Secondary School (S.S.C) - Matriculation– 63 %
S Veer S S I C Kamalganj Farrukhabad
U.P. India2014-05
PG Diploma - Health Safety & Environment Management- A Grade.
National Institute of Fire & Safety Engineering
Nagpur, India12.2018
Skills
- Technical and Diagnostic Support
- Preventive & Schedule maintenance
- Troubleshooting & Problem Solving
- Circuit Diagram interpreting
- Hydraulic & Pneumatic
- Installation & Commissioning
- PLC & CAN Bus
- Team Leadership
- Self-motivated
- MS Office ,SQL , Power Bi
- Equipment Assembly
- Data Analytics
- Digital Solution for Mining and Maintenance
- Project Management
- AWS Cloud Migration
- On-prem to AWS cloud migration
- Fleet Data Management
Certification
- License of Electrical Supervisor Permit (Class A) from Govt. of Rajasthan.
- Certificate of Completion, Course on AutoCAD Essential.
- Successfully completed 28 days vocational training in New Delhi Municipal Council (N.D.M.C.) in electricity distribution department.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Service Engineer- Digital
Sandvik Mining and Rock Technology India Pvt Ltd.
2023.08 - Current
Service Engineer
Sandvik Mining and Rock Technology India Pvt Ltd.
2021.04 - 2023.08
Junior Service Engineer
Sandvik Mining and Rock Technology India Pvt. Ltd,
2018.08 - 2021.03
Diploma Engineer Trainee
Sandvik Asia Pvt. Ltd,
2017.08 - 2018.07
Bachelor of Engineering - Electrical And Electronics- 74.2%
Dr. A. P. J. Abdul Kalam University
Technical Diploma - Electrical Engineering- 79.3%
G.B. Pant Institute of Technology
Senior Secondary School (S.S.C) - Matriculation– 63 %
S Veer S S I C Kamalganj Farrukhabad
PG Diploma - Health Safety & Environment Management- A Grade.
National Institute of Fire & Safety Engineering
- License of Electrical Supervisor Permit (Class A) from Govt. of Rajasthan.
- Certificate of Completion, Course on AutoCAD Essential.
- Successfully completed 28 days vocational training in New Delhi Municipal Council (N.D.M.C.) in electricity distribution department.
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