Hi, I’m
Mohammad Faizan Alam
RCM Specialist
Mumbai,Maharashtra
Summary
Highly motivated and results-oriented Medical Billing Specialist with more than 4 years of experience across various specialties including Emergency Services, Radiology, and all other medical disciplines. Proven ability to streamline revenue cycle processes and improve reimbursement rates. Currently contributing to the success of eClinicalWorks as an RCM Specialist.
Overview
5
years of professional experience
3
Certifications
Work History
EclinicalworksMumbai, Maharashtra
RCM Specialist
01.2025 - Current
Job overview
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
IKS HealthNavi Mumbai, Maharashtra
Revenue Cycle Officer
10.2023 - 01.2025
Job overview
- Optimized collection efforts by identifying trends in payer denials and addressing root causes proactively.
- Assessed current revenue cycle procedures and implemented improvements to foster efficiency.
- Mentored and developed high-performing team members, fostering a positive work environment that encouraged professional growth and retention.
- Maximized revenue capture, ensuring accurate charge entry and coding practices across departments.
INFINX Services Pvt. LtdMumbai, Maharashtra
Sr. Accounts Receivable
08.2022 - 09.2023
Job overview
- Supported internal audit processes, providing documentation and clarification as needed for timely completion of audits.
- Prepared comprehensive reports for management, highlighting trends in receivables performance and identifying areas for improvement.
- Contributed to the reduction of bad debt expense by diligently managing high-risk accounts and negotiating payment plans when necessary.
GeBBS Healthcare Solutions Pvt. Ltd.Mumbai, Maharashtra
Sr. Accounts Receivable
12.2020 - 07.2022
Job overview
- Improved cash flow by promptly resolving billing discrepancies and disputes with clients.
- Streamlined invoice processing, leading to quicker payment turnaround times.
- Engaged in continuous professional development to stay updated on best practices in debt collection and accounts receivable management.
Team Edge Corporation (HDFC CPU Unit)Mumbai, Maharashtra
Data Entry Operator
09.2019 - 02.2020
Job overview
- Corrected data entry errors to prevent duplication or data degradation.
- Ensured data security through adherence to strict confidentiality policies and procedures.
- Managed and organized documents for data entry tasks.
- Conducted audits of existing data entry processes.
- Used computer software to store and retrieve data.
Education
SIES College of Arts, Science And CommerceSion (W)
Bachelor Of Science from Physics
03.2021
Kamarajar Memorial English High School & Jr. CollegeDharavi
Higher Secondary Certificate Examination (12th) from Computer Science
02.2017
Kamarajar Memorial English High School & Jr. CollegeDharavi
Secondary School Certificate Examination (10th)
03.2014
Skills
Root Cause Analysis: Skill in investigating and resolving quality issues by identifying their underlying causes
Audit and Compliance: Understanding of regulatory requirements (eg, HIPAA, CMS) and experience conducting audits
Payer Contract Analysis: Deep understanding of payer contracts, including fee schedules, reimbursement methodologies, and contractual obligations
Leadership: Experience mentoring and guiding team members, as well as leading cross-functional teams to achieve goals
Attention to Detail: Meticulous accuracy in reviewing and analyzing medical claims
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Intermediate (B1)
Certification
MS-CIT certified by Keerti Computer Institute
Extra Curricular Activities
Member National Cadet Corps from 2018-2021
- Achieved NCC C Certificate certified by ministry of Defence, Government of India
- Earned NCC B Certificate certified by ministry of Defence, Government of India
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsTeam Building / Company RetreatsTimeline
RCM Specialist
Eclinicalworks
01.2025 - Current
HIPAA Compliance Certified by LinkedIn Learning
10-2024
Excel Certified by Great Learning Academy
09-2024
Revenue Cycle Officer
IKS Health
10.2023 - 01.2025
Sr. Accounts Receivable
INFINX Services Pvt. Ltd
08.2022 - 09.2023
Sr. Accounts Receivable
GeBBS Healthcare Solutions Pvt. Ltd.
12.2020 - 07.2022
Data Entry Operator
Team Edge Corporation (HDFC CPU Unit)
09.2019 - 02.2020
MS-CIT certified by Keerti Computer Institute
07-2016
SIES College of Arts, Science And Commerce
Bachelor Of Science from Physics
Kamarajar Memorial English High School & Jr. College
Higher Secondary Certificate Examination (12th) from Computer Science
Kamarajar Memorial English High School & Jr. College
Secondary School Certificate Examination (10th)