Mohammad Hasim Shaikh Shafi
Mumbai
Summary
Strategic leader skilled in team building and project management. Delivers high-quality service and drives business results through effective planning and optimisation. Capable of managing operations in time-sensitive environments while fostering strong relationships with key stakeholders. Proficient in addressing challenges and enhancing team performance to meet organisational objectives.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Senior Project Manager
Livspace India Pvt Ltd.
Mumbai
11.2021 - Current
- Spearheaded strategic planning initiatives to enhance operational efficiency.
- Monitored project progress, adjusting plans and resources as necessary to achieve objectives.
- Monitored financial performance, implementing timely adjustments to optimise resource allocation.
- Monitored project financials, tracking expenditures against budgets to prevent cost overruns.
- Implemented risk management strategies to minimise project delays and cost overruns.
- Resolved project conflicts and challenges through effective problem-solving and negotiation techniques.
- Established clear communication channels, ensuring timely and relevant information flow among project stakeholders.
- Facilitated communication between project stakeholders to ensure alignment with strategic goals.
- Conducted regular project reviews and reports for senior management, highlighting achievements.
- Strategically prioritised project initiatives, aligning them with organisational goals and resource capabilities.
- Provided leadership in crisis situations, devising and implementing effective solutions to keep projects on track.
- Analysed project outcomes and lessons learned to drive continuous improvement in future initiatives.
- Led quality assurance efforts to uphold product and service standards.
- Enhanced customer satisfaction by implementing structured feedback mechanisms to gather insights and improve services.
- Managed customer experiences by analysing team interactions and engagement methods to strengthen relationships.
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
- Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
- Developed and maintained strong relationships with key stakeholders.
Sr. Designer & Site In charge
Stardust Design
Mumbai
01.2019 - 10.2021
- Managed multiple project components to achieve on-time project delivery.
- Oversaw manpower allocation on-site to optimise workflow.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Created detailed technical drawings for project specifications.
- Coordinated with vendors to enhance procurement efficiency.
- Met schedule using excellent planning and coordination skills.
- Trained and mentored employees to improve overall team productivity.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Collaborated with team members to achieve target results.
- Prepared range of written communications, documents and reports.
- Developed team communications and information for meetings.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Engaged with customers to better understand needs and deliver excellent service.
- Actively listened to customers to fully understand requests and address concerns.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Handled customer concerns and escalated major issues to supervisor.
- Managed complaints with calm, clear communication and problem-solving.
- Enhanced working relationships by participating in team-building activities.
- Picked up additional tasks to aid team success.
- Achieved service time and quality targets.
- Maintained clean, safe working environments to eliminate accident risks.
Designer & Project Supervisor
ABC Design
Mumbai
05.2017 - 03.2019
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Monitored service delivery, proactively resolving issues to maintain project timelines.
- Managed manpower resources on-site to enhance workflow efficiency.
- Presented project proposals and reports to senior management, clearly conveying project value to secure approvals.
Education
Diploma in Interior Designing And Decoration - interior Designing
Mumbai University
Mumbai, IN-MH01-2017
Computer Hardware and Networking -
Mumbai University
Mumbai, IN-MH01-2014
H.S.C -
Mumbai University
Mumbai, MH01-2013
Skills
- Project management
- Project lifecycle management
- Project planning
- Quality assurance management
- Quality assurance management understanding
- Risk assessments
- Risk assessment
- Regulatory compliance
- Stakeholder engagement
- Vendor collaboration
- Contract negotiation
- Time management
- Problem resolution
- Effective communication
- Client management
- Project management
Languages
English
Advanced
C1
Hindi
Master or proficient
C2
Marathi
Upper intermediate
B2
Accomplishments
- Successfully delivered and handed over multiple high-end luxury projects, achieving consistent 5/5 CSAT/NPS ratings and earning positive customer testimonials and LinkedIn recognition.
- CEO-Level Recognition: Received appreciation from the CEO for overall project performance, effective stakeholder management, team leadership, and consistent delivery excellence.
Personal Information
Citizenship: Indian
Date of birth: 1994-09-26
Marital status: Married
Timeline
Senior Project Manager
Livspace India Pvt Ltd.
11.2021 - Current
Sr. Designer & Site In charge
Stardust Design
01.2019 - 10.2021
Designer & Project Supervisor
ABC Design
05.2017 - 03.2019
Diploma in Interior Designing And Decoration - interior Designing
Mumbai University
Computer Hardware and Networking -
Mumbai University
H.S.C -
Mumbai University