Mohammad Nadeem Salmani

Store Manager

Titan Company LTD

Mumbai

08.2011 - Current

Directed daily operations of premium watch store, focusing on exceptional customer service.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Developed and implemented sales strategies to achieve monthly and annual sales targets.
Implemented sales strategies that significantly increased revenue and achieved set targets.
Optimized inventory management to ensure availability of high-demand items while reducing waste.
Coached staff on best practices in sales and customer service to improve overall performance.
Launched promotional initiatives that enhanced brand visibility and customer engagement.
Ensured visual merchandising met company standards, creating an appealing shopping environment.
Conducted thorough analyses of sales data to pinpoint areas for improvement and growth.
Handled customer issues efficiently, reinforcing strong relationships and store reputation.
Set individual and team sales goals, motivating staff to meet and exceed these targets.
Demonstrated knowledge of audit and compliance standards.
Resolved customer complaints regarding sales and service.
Analyzed sales data to identify trends and opportunities for growth in store performance.
Coached, developed and motivated team to achieve revenue goals.
Managed the store budget, controlling expenses to ensure financial objectives were met.
Monitored competitor activity in order to stay ahead of industry trends.
Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
Identified areas of improvement in the store's operations through data analysis and feedback from customers and staff.
Conducted regular performance reviews, providing constructive feedback and coaching to improve sales skills.