Summary
Skills
Work History
Overview
Generic

Azhar Shaikh

IT support
Mumbai,MH

Summary

Knowledgeable l2 with solid background in technical support engineering. Proven success in diagnosing, troubleshooting, and resolving complex technical issues efficiently. Demonstrated expertise in customer service and problem-solving, ensuring seamless user experiences.

Skills

Technical support

Technical troubleshooting

Problem-solving

Hardware configuration

Root-cause analysis

Remote support

Network operational enhancements

Ticket management

Work History

Technical Support Engineer L2

Unique Enterprises
Navi Mumbai, mh
02.2025 - Current
  • Assisted customers with technical inquiries and troubleshooting issues.
  • Provided support for software installations and configurations.
  • Documented user interactions to enhance knowledge base resources.
  • Collaborated with team members to resolve complex technical problems.

Overview

4
4
years of professional experience
Azhar ShaikhIT support