Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Mohammed Abdul Shafiq

Hyderabad

Summary

Adept at driving operational excellence, I leveraged my expertise in supply chain management and team leadership at Creativity At Best Technologies Pvt Ltd to enhance delivery performance and streamline logistics. My strategic approach to resource planning and inventory data oversight significantly boosted efficiency, showcasing a blend of hard and soft skills essential for e-commerce success.

Overview

10
10
years of professional experience

Work History

Operations Manager AP TS

Creativity At Best Technologies Pvt Ltd
Hyderabad
03.2024 - 02.2025


Heading the Flipkart ODH's LM Ops in AP TS region.

Ensured timely dispatches of production, maintained effective control over logistics also keeping vigil on operations,

Maintained system functionality and compliance with local authorities, including diagnostic and programming of alarm and CCTV systems,

Coordinating with flex channels and striving for the betterment of their metrics,

Training and development associates in their efficiency,

Planning and preparing roaster according to the shift requirement,

Assist Team Member in grievance handling and disciplinary actions.

Coordinating with flex channels and striving for the betterment of their metrics.

Maintaining Inbound and Outbound Operations.

Updating team with new SOPs by conducting training sessions for their better understanding. Drive stock takes at a regular frequency, and report on results.

Manage, motivate, hire, and train, and continually develop the HUB team. Managing the team responsibilities.

Operations Manager AP TS

Mahindra Logistics Pvt Ltd.
Hyderabad
08.2022 - 03.2024
  • Heading last mile operations and new expansions and P&L ( Amazon DSP and EDSP ) over Hyderabad, Telangana and Andhra Pradesh
  • Monitoring the Inventory Data, as per client wise (Inward and Outward.) and RTO
  • After reviewing the in-transit shipments and taking care of resource planning
  • Evaluating performance of Fe's based on deliveries, customer feedback, shipping cost and Client escalation
  • Taking care of senior level escalated issues and precautions taken to stop SME
  • Refreshing the team with the company policy Inventory tracking on daily basis in every hub level and preparing the report and publishing with the team
  • Reconciliation monitoring and same day 100% deposits of COD as per the finance team data base

Operations Manager

Connect India E-Commerce Services Pvt Ltd.
Hyderabad
07.2021 - 08.2022
  • Taking care of entire last mile operations and new expansions over Hyderabad, Telangana and Andhra Pradesh
  • Monitoring the Inventory Data, as per client wise (Inward and Outward.) and RTO
  • After reviewing the in-transit shipments and taking care of resource planning
  • Evaluating performance of Fe's based on deliveries, customer feedback, shipping cost and Client escalation
  • Taking care of senior level escalated issues and precautions taken to stop SME
  • Refreshing the team with the company policy Inventory tracking on daily basis in every hub level and preparing the report and publishing with the team
  • Reconciliation monitoring and same day 100% deposits of COD as per the finance team data base

Sub Zonal Manager

Shadowfax Pvt Ltd.
Hyderabad
01.2020 - 07.2021
  • Taking care of entire last mile operations over Hyderabad, Telangana and Andhra Pradesh
  • Monitoring the Inventory Data, as per client wise (Inward and Outward.) and RTO
  • After reviewing the in-transit shipments and taking care of resource planning
  • Evaluating performance of Fe's based on deliveries, customer feedback, shipping cost and Client escalation
  • Taking care of senior level escalated issues and precautions taken to stop SME
  • Refreshing the team with the company policy Inventory tracking on daily basis in every hub level and preparing the report and publishing with the team
  • Reconciliation monitoring and same day 100% deposits of COD as per the finance team data base

Area Manager

DTDC Courier Pvt Ltd.
Hyderabad
08.2018 - 01.2020
  • Have to look 6 Branches over all operations in Hyderabad
  • Taking care of leave management of the support team to ensure the production as per the target
  • Monitoring high value shipments on daily basis, doing a regular follow up to resolve issue
  • Need to monitor on COD deposits of previous day operations into Company Bank account
  • Work on Delivery performance of the Documents, NonDox, Plus Priority and DOTZOT (ECom) Consignments
  • Motivate Field associates and Channel Partners for doing more and more deliveries to maintain the territory performance

Operations Manager

R&B Technologies Pvt Ltd.
03.2017 - 08.2018
  • Reviewing the in-transit shipments and taking care of resource planning
  • Evaluating performance of Fe's based on deliveries, customer feedback, shipping cost and Client escalation
  • Refreshing the team with the company policy Monitoring the DRS Sheet and preventing from misuse Helping Reconciliation team

Senior Executive

Shadowfax Pvt Ltd.
Hyderabad
09.2016 - 02.2017
  • Taking care of various sites over Hyderabad and Chennai in terms of field attendance, arranging foundation Bolts, Template angles, Boundary wall angles & Chain Link Fencing
  • Monitoring the Inventory Data, as per client wise (Inward and Outward.) and RTO
  • After reviewing the in-transit shipments and taking care of resource planning
  • Evaluating performance of Fe's based on deliveries, customer feedback, shipping cost and Client escalation
  • Taking care of senior level escalated issues and precautions taken to stop SME
  • Refreshing the team with the company policy Helping Reconciliation team Supporting reverse pickup team as when required and do a follow up for Hassle-free Reverse Pickups

Area Manger

Nuvo-Ex logistics Pvt Ltd.
05.2015 - 05.2016
  • Complete look over of Reverse pick operations of Hyderabad
  • Evaluating performance of Fe's based on Pick ups, customer feedback, shipping cost and Client escalation
  • Supporting reverse pickup team as when required and do a follow up for Hassle-free Reverse Pickups

Education

B.SC - comp

Nobel Degree College
06.2007

Intermediate -

Sai Teja Junior college
06.2002

S.S.C -

Knowledge High School
06.1998

Skills

  • Supply Chain
  • Delivery performance
  • E-Commerce shipping
  • Consignments finance
  • Logistics
  • Deliveries
  • Resource planning
  • Data base
  • Inventory Data

Personal Information

Title: Operations Manager

Timeline

Operations Manager AP TS

Creativity At Best Technologies Pvt Ltd
03.2024 - 02.2025

Operations Manager AP TS

Mahindra Logistics Pvt Ltd.
08.2022 - 03.2024

Operations Manager

Connect India E-Commerce Services Pvt Ltd.
07.2021 - 08.2022

Sub Zonal Manager

Shadowfax Pvt Ltd.
01.2020 - 07.2021

Area Manager

DTDC Courier Pvt Ltd.
08.2018 - 01.2020

Operations Manager

R&B Technologies Pvt Ltd.
03.2017 - 08.2018

Senior Executive

Shadowfax Pvt Ltd.
09.2016 - 02.2017

Area Manger

Nuvo-Ex logistics Pvt Ltd.
05.2015 - 05.2016

B.SC - comp

Nobel Degree College

Intermediate -

Sai Teja Junior college

S.S.C -

Knowledge High School
Mohammed Abdul Shafiq