Summary
Overview
Work History
Education
Skills
Timeline
Generic
MOHAMMED AFNAN

MOHAMMED AFNAN

Bangalore

Summary

I am flexible, reliable, and possess excellent communication in spoken and written skills. I am an enthusiastic, self-motivated, reliable, responsible, and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Tier 1 Technical Support Advisor for Microsoft

Concentrix
Bengaluru
12.2023 - Current
  • Working for Microsoft, specializing in data protection engineering.
  • Developed in-depth knowledge of products, services, and troubleshooting techniques.
  • Collaborated closely with colleagues across departments to resolve complex customer service requests efficiently.
  • Implemented best practices when handling escalated cases involving high profile clients.

Web Development and API

Rail Wheel Factory / Govt. of India / Ministry of Railway
Bengaluru
04.2023 - 07.2023
  • Enhanced operations and efficiency during the internship period at the 'Rail Wheel Factory'.
  • Where we worked on web development and API
  • Briefly exposed to working with industrial software systems.
  • Learned the application of API skills.

Education

Computer And Communication Engineering -

Presidency University
Bangalore
01.2023

Higher Secondary School 12th -

Shaheen's Falcon PU College
Bangalore
01.2018

IGCSE board -

Saamar International Islamic School
Bangalore
01.2016

Skills

  • Management
  • Creativity
  • Team work
  • Critical Thinking
  • Leadership
  • Security awareness
  • Technical Support
  • Microsoft Azure

Timeline

Tier 1 Technical Support Advisor for Microsoft

Concentrix
12.2023 - Current

Web Development and API

Rail Wheel Factory / Govt. of India / Ministry of Railway
04.2023 - 07.2023

Computer And Communication Engineering -

Presidency University

Higher Secondary School 12th -

Shaheen's Falcon PU College

IGCSE board -

Saamar International Islamic School
MOHAMMED AFNAN