Summary
Overview
Work History
Education
Skills
Certification
Internship
Accomplishments
Timeline
Generic

Mohammed Akbar

Hyderabad

Summary

Overall 3 years of experience in L2 & L3 technical support and enhancement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Associate

Cognizant
Hyderabad
09.2021 - Current
  • Currently working in the manufacturing domain for a 3M US-based project. A service-based model where handling user incidents is the primary goal.
  • Troubleshot application errors by reviewing log files and system configuration settings.
  • Performed root cause analysis of application issues and identified solutions.
  • Troubleshot technical issues related to .NET technology and SQL databases.
  • Improved and corrected existing software and system applications.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Monitored system performance metrics to identify potential problems before they occur.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked with cross-functional teams to achieve goals.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Intern

Cognizant
03.2021 - 07.2021
  • Completed four months of training in C#, ASP.NET MVC technologies during my internship program at Cognizant.

Education

BTech - Mechanical

VNR Vignana Jyoti Institution of Engineering And Technology
Hyderabad
07-2021

Intermediate - MPC-Mathematics, Physics And Chemistry

Narayana Junior College
Hyderabad
06-2017

10th Class - SSC

Government High Boys School
Hyderabad
01.2015

Skills

  • C# programming
  • ASPNET MVC
  • Entity framework
  • Object-oriented programming
  • SQL Server Management
  • CSS
  • HTML
  • Splunk Cloud
  • Dynatrace
  • Postman API
  • SOAP UI
  • GitHub
  • Jira
  • IT Service Management
  • Agile methodology
  • Manual testing

Certification

  • Responsive Web Design: HTML5 + CSS3 for Entrepreneurs, 2018
  • Complete C# Master class
  • SQL for beginners: Learn SQL Using MYSQL and database design
  • Agile Fundamentals: Including Scrum and Kanban, 2021
  • Splunk cloud Udemy training course
  • Generative AI training course

Internship

Cognizant Internship Program: Completed 4 months of training in C# and ASP.NET MVC technologies

Accomplishments

  • Achieved Promotion from Entry-Level to Senior-Level Role
  • Awarded for exceptional performance in project execution

Timeline

Associate

Cognizant
09.2021 - Current

Intern

Cognizant
03.2021 - 07.2021

BTech - Mechanical

VNR Vignana Jyoti Institution of Engineering And Technology

Intermediate - MPC-Mathematics, Physics And Chemistry

Narayana Junior College

10th Class - SSC

Government High Boys School

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Mohammed Akbar