Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic
Mohammed  Anas

Mohammed Anas

Tirupattur

Summary

Extensive experience at specializing in technical troubleshooting and client relations. Proven ability to optimize cargo workflows and enhance operational efficiency. Consistently delivers timely solutions while maintaining high-quality standards in logistics management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Process Executive (Cargowise One Support)

AJWORLDWIDE
11.2022 - 08.2024
  • Responsible for handling issue tickets from different users of USA, UK & TURKEY branches
  • Experience using configuring and trouble shooting modules such as registry, Edi message, tax matrix, workflow templates and scheduled reports
  • Experience in cargo wise one workflow design and usage of event code, milestones, tasks and triggers.
  • Familiar in using FTP scheduling and pushing data’s into power BI or external software
  • Maintained tariff and rates and troubleshooting auto rating issues
  • Quality & Audits for ocean & Air |imports & Exports operations Cargo-wise ERP supports
  • Training & Handling queries
  • Evaluated data and created reports to indicate deviations from standards. To ensure the accounts of the clients
  • Maintained quality management structure by conducting continuous reviews
  • Audited internal processes and procedures for quality and compliance purposes.

Process Specialist ( Customer Success US Import )

SWIRE SHIPPING
08.2024 - Current
  • Managed US and Canada import operations from arrival notices to final delivery.
  • Coordinated port-to-port and port-to-door moves from vessel dispatch to first point of delivery.
  • Compiled manifest reports for complete containers on vessels at ports.
  • Arranged trucking from first point of delivery to terminal and rail yard.
  • Executed rail bookings based on final destinations, ensuring tracking and tracing of all units.
  • Demonstrated proficiency in rail operations with carriers including UP Rail, CN Rail, BNSF Railway, NS Rail, CSX Rail, and DP World.

Collaborated with customs brokers, truckers, freight forwarders, and receiving warehouses to ensure smooth operations.

Education

BBA -

Sacred Heart College
05.2020

Skills

  • Cargowise ERP
  • Technical troubleshooting
  • Problem solving
  • Zendesk
  • Reporting and analysis
  • Relationship management
  • Ability to deal with people
  • Willingness to learn
  • Team player
  • Deadline management
  • Succession planning
  • Logistics Management
  • Cargowise One

Certification

  • Certified Shipping & Logistics Professional from Logwiz Institute of shipping & Logistics.
  • Cargo wise certified operator

Languages

Languages known: Tamil, English, Hindi, Urdu

Hobbies and Interests

Logistics, Freight forwarding ocean and Air

Timeline

Process Specialist ( Customer Success US Import )

SWIRE SHIPPING
08.2024 - Current

Process Executive (Cargowise One Support)

AJWORLDWIDE
11.2022 - 08.2024

BBA -

Sacred Heart College
Mohammed Anas