MOHAMMED BILAL KHAN
Bhopal
Summary
Highly experienced and motivated employee in IT Solutions with a proven track record of assessing operational needs and developing effective solutions that yield cost savings, increased revenues, and improved customer satisfaction. Resourceful and well-organized, possesses excellent leadership skills and a strong ability to build and motivate teams. An organized and dependable candidate excelling at managing multiple priorities with a positive attitude. Always willing to take on additional responsibilities to meet team goals.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Teammate
Taskus India Pvt Ltd
11.2021 - Current
- Working as an content moderator for an international process
Business Development Executive
Trinomads Global IT Solutions
03.2019 - 11.2021
- Identify and qualify new sales leads - using networks and online research
- Follow up on any sales opportunities, communicating relevant information clearly
- Form and maintain strong relationships with new and existing partners using telephone, email and online contact
- Supported Managing Director with daily operational functions and reports
Customer Care Executive
Firstsource Solutions
02.2016 - 11.2018
- Giving the right pitch to the potential customers, so they end up buying the product or availing the services
- Attracts potential customers by answering product and service questions and suggesting information about other products and services
- Possessing excellent product knowledge to enhance customer support
- Escalate unresolved issues to the appropriate internal teams
Content Creator
FilmyGyan Pvt Ltd
02.2013 - 11.2015
- Creating content by thinking creatively and making a campaign on it
- Hosting by going to public places and asking them random questions on predefined topics and getting their reaction
- Making our content viral on Facebook and Instagram by thinking out of the box
- Promoting models for movies and series by creating relevant content on any given topic
- Editing the video contents on software like sony vegas pro and promoting it on the page
Education
X -
MP Board
XII - undefined
MP Board
Skills
Proficiency in MS Office (Word, Excel and Power Point)
Proficiency in customer satisfaction
Excellent communication skills in English and native language
Commercial and Technical knowledge of passenger cars and bikes
Microsoft office
Problem-solving
Team management
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Awardsaccomplishments
First Runner Up in MTV Stunt Mania Underground. Represented Bhopal on a national platform.
Timeline
Teammate
Taskus India Pvt Ltd
11.2021 - Current
Business Development Executive
Trinomads Global IT Solutions
03.2019 - 11.2021
Customer Care Executive
Firstsource Solutions
02.2016 - 11.2018
Content Creator
FilmyGyan Pvt Ltd
02.2013 - 11.2015
XII - undefined
MP Board
X -
MP Board