Mohammed Faiz
Project Coordinator
Summary
Versatile Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
6
6
years of professional experience
Work History
Project Coordinator
Nobroker technologies solutions
1 2022 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Improved client satisfaction with timely updates and transparent communication throughout project lifecycle.
- Proven track record in cultivating new client relationships and fostering long-term partnerships
- Implemented revenue growth strategies resulting in substantial business expansion
- Proficient in team leadership and management, driving cohesive collaboration and performance excellence.
- Recognized as quick learner with proactive 'Can do attitude' and commitment to delivering perfection and quality.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
Technical Customer Support
H3 MART
01.2021 - 01.2022
- Conducted in-depth analysis of sales areas to identify market opportunities and trends, facilitating strategic decision-making for product placement and distribution
- Effectively managed operations teams, ensuring smooth coordination and collaboration to deliver high-quality service and support to clients
- Enhanced customer satisfaction by promptly addressing technical issues and providing effective solutions.
- Proactively engaged with existing clients to foster long-term relationships
- Identified and targeted customers in the restaurant, pub, and hotel industry seeking free Wi-Fi network solutions, effectively aligning services with client needs
- Cultivated enduring relationships with clients, fostering trust and loyalty to enhance client retention and satisfaction
- Successfully converted leads from existing customers, demonstrating persuasive communication skills and a deep understanding of client requirements
- Contributed to product development processes by sharing customer feedback and suggestions with the relevant teams.
- Managed a team of executors, providing guidance and support to ensure efficient workflow and task completion
- Proactively sourced leads for business expansion from existing customer networks, leveraging established relationships and networks.
Operations Coordinator
Information to Everyone
12.2018 - 03.2021
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Improved employee performance, implementing training programs and conducting regular performance reviews.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Collaborated with sales team to identify opportunities for growth and expansion.
Education
Bachelor of Science -
Al-Ameen University
04.2017 - 2020.04
High School Diploma -
Al-Ameen Pre University College
04.2001 -
Skills
Timeline
Technical Customer Support
H3 MART
01.2021 - 01.2022
Operations Coordinator
Information to Everyone
12.2018 - 03.2021
Bachelor of Science -
Al-Ameen University
04.2017 - 2020.04
High School Diploma -
Al-Ameen Pre University College
04.2001 -
Project Coordinator
Nobroker technologies solutions
1 2022 - Current
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