Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
14
14
years of professional experience
20
20
years of post-secondary education
1
1
Certification
5
5
Languages
Work History
Senior Manager-Marketing & AR South
Proclaim Insurance Surveyors and Loss Assessors Private Limited
11.2016 - Current
Client relationship & co-ordination
Business Development
Arrears Recovery
Escalation handling
Analyzing current Issues facing at different location (Bangalore, Chennai & Hyderabad) mainly at PSU & finding the way to overcome for long term
Senior Executive - Finance & Accounts
Shriram General Insurance Company
07.2012 - 11.2016
Carry out the routine branch operation activities which includes: Application Receipt & Document Scrutiny System Processing of Policies Pendency ‘s/ Incomplete cases follow-up Cover Note Management (Cover note books allotment and control) Responsible for timely escalations of anticipated SLA breach and highlighting issues related to process
Settlement pendency resolution Handling walk-in customer queries and resolution
Process flow training of newly joined executive
Interacting with marketing team in pendency resolution
Other Accountability Ensuring TAT for Branch related activities –within specified period Ensuring quality of service offered Managing the local admin related issues wherever there is no dedicated Admin resource located in branch
Liaison with IT and HR team for local IT and HR related requirement like, local HR compliances, Interaction with Vendors and IT asset supervision and Control
Internal Relationship /coordination with Sales, Claims, Administration, Underwriting, HR & IT
External Relationship/coordination with CMS & Other Vendors
Preparation of BRS Voucher generation Internal audit
Associate
Aditya Birla Minacs
08.2010 - 12.2011
Ensured quality and operating standards were met based on service objectives
Ensured highest level of customer care
Maintained proper records of management procedures
Met targets and provided accurate support to team
Education
Bachelor of Business Management - Accounting And Finance
South East Asian Educational Trust
Bengaluru
07.2007 - 11.2024
MBA - Accounting And Finance
Periyar University
Salem
01.2012 - 03.2014
IIII - Insurance
Insurance Institute of India
Mumbai
03.2024 - 03.2024
Skills
SAP FICO
undefined
Certification
SAP (FICO) AMINO SOFTWARE (Bangalore)
Personal Information
Father's Name: GULZAR PASHA
Date of Birth: 01/03/89
Gender: MALE
Nationality: INDIAN
Marital Status: Married
Nature
Friendly, dedication & honesty to the work being assigned. Believing that there is always scope of improvement in every aspect of life
Timeline
IIII - Insurance
Insurance Institute of India
03.2024 - 03.2024
Senior Manager-Marketing & AR South
Proclaim Insurance Surveyors and Loss Assessors Private Limited
11.2016 - Current
Senior Executive - Finance & Accounts
Shriram General Insurance Company
07.2012 - 11.2016
MBA - Accounting And Finance
Periyar University
01.2012 - 03.2014
Associate
Aditya Birla Minacs
08.2010 - 12.2011
Bachelor of Business Management - Accounting And Finance
South East Asian Educational Trust
07.2007 - 11.2024
SAP (FICO) AMINO SOFTWARE (Bangalore)
Similar Profiles
Sathish M MSathish M M
Deputy Loss Adjuster - Marine & Non Marine Claims at Proclaim Insurance Surveyors & Loss Assessors Pvt Ltd.Deputy Loss Adjuster - Marine & Non Marine Claims at Proclaim Insurance Surveyors & Loss Assessors Pvt Ltd.
Senior Vice President (Operations & Administration) at MACK Insurance Surveyors & Loss AssessorsSenior Vice President (Operations & Administration) at MACK Insurance Surveyors & Loss Assessors