mohammed pulav
Surat
Summary
Experienced in retail operations with a strong focus on enhancing customer service and operational efficiency. Developed and implemented marketing strategies that increased sales and profitability while maintaining competitive pricing structures. Successfully managed inventory levels and vendor relations to ensure product availability and fiscal health. Demonstrated ability to analyze sales data, adjust strategies accordingly, and coordinate logistics for effective product distribution.
Overview
18
18
years of professional experience
Work History
Business Proprietor
self employee
Surat
05.2007 - Current
- Networked with other businesses within the community.
- Implemented new technologies to improve operational efficiency.
- Generated reports on sales performance metrics for management review.
- Developed and implemented marketing strategies to increase sales and profitability.
- Developed pricing strategies that maximize profits while remaining competitive in the marketplace.
- Monitored competitor activities in order to gain insights into their operations.
- Maintained relationships with customers through exceptional customer service practices.
- Created marketing campaigns to promote products or services.
- Developed and implemented a business plan to increase revenue.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Oversaw financial activities, including budgeting, forecasting, and accounting to ensure fiscal health.
- Developed and maintained an online presence through website management and social media.
- Developed marketing campaigns to deliver messages to right audience.
- Led marketing efforts to enhance brand visibility and customer engagement through various channels.
- Identified and pursued growth opportunities, including new markets and product lines.
- Managed crisis situations, resolving issues promptly to minimize impact on business.
- Set pricing structures according to market analytics and emerging trends.
- Analyzed sales data and adjusted strategies to maximize revenue.
- Coordinated logistics and supply chain management for product distribution.
- Maintained accurate and complete records of all business transactions and interactions.
- Implemented customer service protocols to enhance satisfaction and loyalty.
- Conducted market research to identify trends, opportunities, and competitive threats.
- Managed daily operations, including inventory control, vendor negotiations, and product pricing.
- Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
- Established and maintained relationships with suppliers, clients, and other business partners.
- Met with service vendors or product suppliers to facilitate delivery.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Formed and sustained strategic relationships with clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented successful business strategies to increase revenue and target new markets.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Mitigated business risks by working closely with staff members and assessing performance.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented campaigns and promotions to help with developing goods and services.
- Prepared staff work schedules and assigned team members to specific duties.
Education
High School Diploma -
Sir Jj English Medium High School
Surat 04-1999
Skills
- Financial management
- Inventory management
- Sales analysis
- Market research
- Customer service
- Business planning
- Digital marketing
- Brand development
- Supply chain management
- Pricing strategy
- Relationship building
- Crisis management
- Team leadership
- Operational efficiency
- Data reporting
- Staff hiring
- Financial planning
- Planning and execution
- Opportunity identification
- Business growth and retention
- Team building
- Small business operations
- Employee performance management
- Vendor relations
- Vision implementation
- New market research
- Technology sales
- Employee development
- Negotiation
- Sales oversight
- Payroll administration
- Cost control and analysis
- Performance improvement
- Goal setting
- Purchasing and planning
- Performance improvements
- Sales coaching
- Business strategy
- Staff scheduling
- Cost control
- Process improvement
- Strategize business plans
- Problem-solving abilities
- Active listening
- Revenue growth
- Performance management
Languages
Gujarati
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Arabic
Elementary (A2)
A2
Affiliations
- keeping shop well maintained like regularly checking of proper functioning of all electrical appliances of the shop as well as furniture and cleanliness of the shop.
Timeline
Business Proprietor
self employee
05.2007 - Current
High School Diploma -
Sir Jj English Medium High School