Mohammed Sadiq Ahmed
Customer Support Executive
Hyderabad
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Digital Interaction Advisor
24/7.ai
Hyderabad
10.2021 - Current
I work as the chat support agent delivering the extra-ordinary
performance by achieving all the targets.
Customer would call in for some tech or the billing issues, I used to resolve the queries and notate their accounts.
Information Retrieval Officer
Justdial
Hyderabad
03.2021 - 09.2021
Justdial is the local search engine of India as of Google. I used to interact with the customers who used to call in for the various commercial information across India and help them with the appropriate info.
Education
High School Diploma -
St. Anthony's High School
Sangareddy 06.2013 - 05.2017
GED -
Royal Junior College
Sangareddy 05.2019 - 05.2019
Skills
- Creativity
Accomplishments
- State level Kabaddi Player.
- Represented my school many district and state level games.
- Best agent consecutively for 3 months.
Timeline
Digital Interaction Advisor
24/7.ai
10.2021 - Current
Information Retrieval Officer
Justdial
03.2021 - 09.2021
GED -
Royal Junior College
05.2019 - 05.2019
High School Diploma -
St. Anthony's High School
06.2013 - 05.2017
Similar Profiles
Gokul PeriyasamyGokul Periyasamy
Digital Interaction Advisor at [24]7.aiDigital Interaction Advisor at [24]7.ai
Sruthi SSruthi S
AT&T Support Executive at 24 7.aiAT&T Support Executive at 24 7.ai
Chris LeonardChris Leonard
Digital Interaction Senior Executive at [24]7.aiDigital Interaction Senior Executive at [24]7.ai
Sujay MSujay M
Senior Specialist, Workforce Management at [24]7.aiSenior Specialist, Workforce Management at [24]7.ai
Suresh BhumireddySuresh Bhumireddy
Technical Specialist at Bosch Global Software TechnologiesTechnical Specialist at Bosch Global Software Technologies