Mohammed Saifu
Coimbatore
Summary
Employment in industry where I can contribute my knowledge and expertise and utilize my outstanding customer service skills. Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of asset tracking software. Committed to providing accurate, effective advice to customers.
Overview
1
1
Certification
Work History
Senior Business Analyst
Eclinicalworks
Bangalore , Karnataka
07.2019 - Current
- Currently working for eClinicalWorks with 4 years of experience as Senior Business Analyst(PHM Consulting- MIPS/Helow Insight).
- Worked at Jet Airways as CSA with 2 years of Experience.
- Worked at Infosys with “1 year” of experience as Process executive
Education
MBA - Airline and Airport of Management
Kasthuri Institute of Management
01.2018
BCom(CA) -
SNR Sons College
01.2015
Skills
- Data Analysis
- Pivot Tables
- Operations Analysis
- Business Administration
- Forecasting and Planning
- Consulting
- Gap Analysis
- Staff Training and Development
Interests
Member of “my city clean city (mc3)”. I actively participated in all social awareness programs which were conducted by NGO’s. ROTARACT member for the year 2014-2015.
Languages
Languages
Hindi
First Language
English
Advanced
C1
Tamil
Proficient
C2
Certification
- Project Management(PMP) from project Management Institute
- COP in hardware maintenance
Additional Information
Responsibilities
- Identified and analyzed user requirements, procedures and processes to develop
- Recommended improvements to existing or proposed systems to enhance solution functionality.
- Determined opportunities to improve workflow by adding and modifying processes, revamping use cases for each initiative and creating new components for each functional area.
- Developed understanding of customer workflows to deliver precise recommendations for challenging problems.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Analyzed operational data, surfacing insights and findings to support business and technical decisions.
- Performed statistical data analysis to inform customer groups.
- Developed reports or created dashboards, providing financial-related information to make informed business decisions.
- Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
Timeline
Senior Business Analyst
Jet Airways
MBA - Airline and Airport of Management
Kasthuri Institute of Management
BCom(CA) -
SNR Sons College
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