Mohammed Saleem
Hyderabad
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
22
22
years of professional experience
Work History
Team Leader
Paisa Bazar
04.2021 - Current
- Company Overview: ( Credit Cards )
- ( Credit Cards )
- Personal Loans
- Education Loans
- Home Loans
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Sales Manager
Zoltan Properties Pvt Ltd
04.2022 - 12.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Operations Manager
Matrix Communications
02.2015 - 07.2016
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
Senior Associate
Verdex Communications
04.2014 - 01.2015
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
Sales Manager Postpaid
Verdex Communications
04.2013 - 04.2014
- Boosted sales performance by implementing effective team training and coaching strategies.
- Mentored junior team members to develop their skills and advance their careers with the company.
Floor Manager
Bharti Airtel Ltd
05.2008 - 04.2013
- I am working as a customer support representative wherein I have to deal directly with the customers.
- Responsible for different activities on floor & also assigning duties on individuals.
- Manage the team of postpaid & prepaid sales on floor.
- Escalating issues to higher levels if needed.
- Responsible person to ensure the proper settlement of the cash at the end of the day.
- To achieve the targets oriented by the firm.
Postpaid Sales Executive
Verdex Communications
04.2007 - 04.2008
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
KYC Executive
Infotel Solutions
04.2006 - 04.2007
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
KYC Executive
Core Professional Group
04.2003 - 04.2006
Education
Secondary School Certificate -
Board of Education
Board of Intermediate Cerficate - undefined
Board of Education
B. Com - undefined
Osmania University
Skills
Quick Grasper
Personal Information
- Date of Birth: 04/01/84
- Nationality: Indian
- Driving License: Valid Driving License of India
- Marital Status: Married
- Religion: Islam
- Place of Birth: Telangana
Roles And Responsibilities
- Working as a customer support representative dealing directly with customers.
- Responsible for different activities on floor & assigning duties to individuals.
- Manage the team of postpaid & prepaid sales on floor.
- Escalating issues to higher levels if needed.
- Ensuring proper settlement of cash at the end of the day.
- Achieving targets set by the firm.
Timeline
Sales Manager
Zoltan Properties Pvt Ltd
04.2022 - 12.2024
Team Leader
Paisa Bazar
04.2021 - Current
Operations Manager
Matrix Communications
02.2015 - 07.2016
Senior Associate
Verdex Communications
04.2014 - 01.2015
Sales Manager Postpaid
Verdex Communications
04.2013 - 04.2014
Floor Manager
Bharti Airtel Ltd
05.2008 - 04.2013
Postpaid Sales Executive
Verdex Communications
04.2007 - 04.2008
KYC Executive
Infotel Solutions
04.2006 - 04.2007
KYC Executive
Core Professional Group
04.2003 - 04.2006
Board of Intermediate Cerficate - undefined
Board of Education
B. Com - undefined
Osmania University
Secondary School Certificate -
Board of Education
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