Mohammed shabbir

• Assisted in developing strategies for capacity planning activities based on current and future business needs.
• Oversaw field installations and guided projects to meet deadlines.
• Performed regular system maintenance tasks such as patching, security updates, and disk defragmentation.
• Conducted periodic audits of existing IT infrastructure to identify areas for improvement or optimization.
• Data Centre operations coordinate with the data Center for manpower material movement, and remote hand support,keep track of data Center maintenance activity, and take necessary actions, monitor the hardware health monitor intheDELL OME tool
• Asset management onboarded data center-related hardware into the Snipe-IT tool, maintained all hardware inventory movement, performed asset audits maintained updated data across 16 data centres. Production environment
• Troubleshot and resolved technical problems related to server hardware, software applications, operating systems, and networking protocols.
• Coordinated with vendors on the procurement of hardware components such as servers, routers, and switches.
• Installed and configured new servers in physical or virtual environments according to established standards.
• Implemented best practices for change management processes across the organization's IT infrastructure.

• Developed and maintained technical documentation for engineering processes.
• Conducted regular system evaluations to ensure operational efficiency.
• Participated in project planning meetings to align objectives with stakeholders.
• Server onboarding port network connectivity,PRI Card, Installing & uninstalling in the server, Cat 6 Patch cords, jack crimping, resolving the cross-connects issue from MUX to the server level
• Implementing Rack revamping,cable dressing, Patchpannel setup, mounting & unmounting the server in the Rack
• Resolved escalated customer issues in a timely manner
• Managed cross-functional teams, fostering collaboration between engineering, manufacturing, and quality assurance departments.
• Oversaw the preparation and maintenance of project documentation, including design specifications, user manuals, and progress reports.
• Co-ordinate with the data center DCOPS person for material inward, outward the material creating the Access like Gate pass, Remote Hand support.

• Managed system configurations and user accounts for internal applications.
• Troubleshot hardware and software issues for staff across all departments.
• Installed and updated operating systems on company servers and workstations.
• Implemented security protocols to protect sensitive company information.
• Troubleshot application errors and provided technical support to end-users.
• Created user accounts and managed access rights for users.
• Deployed operating systems upgrades and security patching in accordance with IT policies.
• Set up user accounts, permissions, and passwords, and defined network policies and procedures.
• Maintained inventory of hardware assets, including servers, laptops,and desktops.
• Installed, tested and evaluated new systems, applications and patches.
• Coordinated with third-party vendors for resolution of incidents or provisioning services.

• Managed system configurations and user accounts for internal applications.
• Troubleshot hardware and software issues for staff across all departments.
• Manage Lenovo Think Server TS 150 Server
• Operating System 2016 Core Server
• Analysing and troubleshooting the network Issues

⦁ Every day scheduled backup in theProduction server on Focus7 software

• Provided technical support for hardware and software issues across various systems.
• Resolved user inquiries via phone, email, and in-person interactions effectively.
• Installed and configured desktop computers and peripheral devices for users.
• Maintained inventory of IT equipment and managed asset tracking processes.
• Installed, configured and maintained computer hardware, software and peripherals.
• Maintained inventory of all equipment, software licenses and warranties.