Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
Generic

Mohammed Shafaquath

Dubai

Summary

Dynamic Senior Merchandiser with a proven track record enhancing customer relationships and leveraging data-driven decision-making to drive sales. Excelled in product lifecycle management and customer segmentation, boosting team performance and sales outcomes through innovative strategies and strong leadership. Expert in trend identification and space planning, consistently achieving corporate sales objectives.

Overview

15
15
years of professional experience

Work History

Senior Merchandiser

Al Seer
01.2024 - Current
  • Liaised between store personnel and reset teams for restocking and presentation of merchandise.
  • Showcased completed displays and presentations to management prior to making merchandise changes.
  • Planned and participated in conference calls and meetings with planning and management departments.
  • Complied with established safety procedures on ladder safety and first aid.

Sales Man

Bait Al Makoolat Food/Rakez International Food Com
07.2022 - 01.2024
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted and up-sold products and services to meet needs of customers.
  • Upheld high standards of customer service by promoting and upselling new products and services.

Senior Merchandiser

Raphsody Merchandising, LLC
02.2020 - 06.2022
  • Liaised between store personnel and reset teams for restocking and presentation of merchandise.
  • Transported necessary equipment, products and paperwork between work locations.
  • Analyzed local markets and opportunities to improve marketing strategies.
  • Developed and maintained effective communication strategies to deliver necessary details to project teams.
  • Worked closely with management in observing and actively monitoring sales.

Merchandiser

Transguard Group, LLC
09.2018 - 12.2019
  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
  • Established strong vendor relationships to maintain and support business.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.

Supervisor

Emarat (Emirates General Petroleum Corporation)
06.2009 - 04.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Created and managed project plans, timelines and budgets.

Skills

  • Data-driven decision-making
  • Customer Segmentation
  • Product Lifecycle Management
  • Space Planning
  • Product selection
  • Sales Analysis
  • Pricing strategy
  • Customer Relationship Management (CRM)
  • Trend Identification

Accomplishments


Cash Register Training on Ruby VeriFone on 19th Feb, 2009.

Merchandising Skills Conducted on 3rd May 2010.

Basic Fire Fighting course conducted on April 2011.

Basic Food Hygiene Training on 9th Mar, 2012 by SGS Gulf Limited.

Shift-leader special training organized by Emarat on Aug, 2010.

Intermediate Basic Food Hygiene Certificate

Certified with Star of the Month award for three times for excellent performance of the month on Oct, 2009, April, 2010 and Aug, 2011.

Languages

English
Hindi
Arabic

Timeline

Senior Merchandiser

Al Seer
01.2024 - Current

Sales Man

Bait Al Makoolat Food/Rakez International Food Com
07.2022 - 01.2024

Senior Merchandiser

Raphsody Merchandising, LLC
02.2020 - 06.2022

Merchandiser

Transguard Group, LLC
09.2018 - 12.2019

Supervisor

Emarat (Emirates General Petroleum Corporation)
06.2009 - 04.2018

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Mohammed Shafaquath