Mohammed Shareyar
Business Manager
Hyderabad
Summary
Experienced with managing business operations, leading teams, and driving strategic initiatives. Track record of fostering team collaboration and achieving operational excellence. Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Commended for innovation and creative problem-solving to address business challenges.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Business Manager
Wishup.co
09.2023 - Current
- Optimized workflows to enhance operational efficiency and improve performance metrics.
- Managed and mentored teams, driving accountability and service quality improvement.
- Built strong client relationships, increasing retention and satisfaction through proactive solutions.
- Analyzed KPIs to boost productivity and align team efforts with business goals.
- Collaborated with cross-functional teams to refine offerings and drive revenue growth.
AHS Investigator Specialist II
Amazon
02.2023 - 08.2023
- Led a team of 10-12 specialists, driving performance improvements through personalized coaching, mentorship, and tailored training initiatives.
- Managed escalated accounts and high-value sellers, conducting in-depth investigations to mitigate risks and ensure fair resolutions while maintaining platform integrity.
- Designed and delivered training programs, including mock sessions and real-time feedback, to enhance productivity, quality, and task-handling confidence for both new hires and seasoned specialists.
- Proactively identified and managed potential risks in seller accounts, implementing strategies to uphold compliance and reduce operational vulnerabilities.
AHS Investigator Specialist I
Amazon
01.2020 - 02.2023
- Delivered exceptional seller support by resolving issues swiftly, ensuring compliance with Amazon policies, and managing escalations effectively.
- Investigated fraud, resolved customer complaints, and analyzed seller Plans of Action (POAs) for account management decisions.
- Led business improvement initiatives and coached specialists to enhance operational efficiency and seller/vendor experience.
- Leveraged data insights to identify trends and implement scalable, sustainable solutions.
Site Supervisor
Crystal Constructions
10.2018 - 12.2019
- Managed end-to-end construction projects, ensuring compliance with safety regulations, quality standards, and timelines while staying within budget.
- Supervised construction sites, conducted inspections to mitigate hazards, and coordinated subcontractors for seamless task execution.
- Maintained accurate project records, including logs, inspection reports, and change orders, ensuring transparency.
- Onboarded, trained, and managed team performance, fostering collaboration and accountability.
Script Editor
Infoesearch
08.2017 - 09.2018
- Edited and proofread transcribed documents, ensuring grammatical accuracy and contextual relevance.
- Wrote and refined articles for print and digital platforms, tailored to diverse audiences.
- Reviewed and finalized drafts to meet organizational quality standards.
- Managed and optimized website content, ensuring brand consistency and seamless user experience.
Education
Master of Business Administration - MBA - Marketing & Human Resource
Amjad Ali Khan College Of Business Administration
01.2017 - 01.2019
B.Com (Comp) - Bachelors Of Commerce
Osmania University
01.2013 - 01.2016
Skills
Data Analysis
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Timeline
Business Manager
Wishup.co
09.2023 - Current
AHS Investigator Specialist II
Amazon
02.2023 - 08.2023
AHS Investigator Specialist I
Amazon
01.2020 - 02.2023
Site Supervisor
Crystal Constructions
10.2018 - 12.2019
Script Editor
Infoesearch
08.2017 - 09.2018
Master of Business Administration - MBA - Marketing & Human Resource
Amjad Ali Khan College Of Business Administration
01.2017 - 01.2019
B.Com (Comp) - Bachelors Of Commerce
Osmania University
01.2013 - 01.2016
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