Mohammed Sharfuddin
Hyderabad
Summary
Proactive IT professional with extensive experience in Microsoft Azure, Intune, Exchange Online, and on-premise servers. Demonstrates strong problem-solving skills and a proven ability to build and maintain positive relationships with clients and team members. Committed to supporting team success while adapting quickly to new challenges and achieving impactful results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Microsoft Azure Consultant
Cambay Consulting India Pvt Lvt
Hyderabad
03.2023 - Current
- Maintained up-to-date knowledge of features available within Microsoft's cloud platform offerings including IaaS, PaaS, Serverless computing models.
- Analyzed message tracking logs to identify any potential issues with mail flow or delivery delays.
- Managed storage limits for mailboxes and archives as per company policy guidelines.
- Maintained and monitored Exchange Servers, including patching and security updates.
- Configured and managed user mailboxes, distribution lists, shared folders, public folders and other related components.
- Coordinated with third party vendors on hardware upgrades and software installations as required.
- Ensured compliance with industry standards regarding information security policies and procedures.
- Configured network security groups, service endpoints, application gateways, firewalls to ensure secure access from outside networks into the cloud infrastructure.
- Developed and implemented Azure cloud solutions to support customer requirements.
- Created virtual machines in Azure to host applications and configured networking settings for secure access.
- Monitored performance of Azure-hosted applications and provided recommendations for optimization.
- Deployed Windows Server Updates Services to keep all Microsoft products up-to-date with latest patches.
- Assisted in the design of local area networks and wide area networks.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Configured, maintained and monitored VoIP network components such as gateways, PBXs, routers, switches and firewalls.
Network Administrator
Softnice India Pvt Ltd
Hyderabad
09.2018 - 02.2024
- Diagnosed network issues using tools such as packet sniffers and protocol analyzers.
- Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
- Created user accounts and managed access rights for users.
- Performed regular backups of critical data and documents.
- Configured and maintained system hardware, software and network components.
- Implemented security measures such as firewalls, antivirus programs.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Managed email routing and internal message protocols to support reliable delivery of communications.
- Configured and supported virtual environments using VMware and Hyper-V, optimizing resource utilization.
System Engineer
Ahana Systems and Solutions Pvt Ltd
Hyderabad
05.2018 - 09.2018
- Installed, configured, and maintained Windows Server operating systems.
- Handled troubleshooting for software and hardware and promptly resolved issues.
- Troubleshoot network issues, LAN, and WAN.
- Take critical data backups, system recovery, and resolve OS issues.
- Update a timely update on the issues using ticketing systems like Remedy and ServiceNow.
Trainee Engineer
Precision Techserve
Hyderabad
05.2017 - 04.2018
- Installed and configured operating systems.
- Handled troubleshooting for software and hardware and promptly resolved issues.
- Monitored performance of networks to ensure availability to all system users.
- Troubleshoot VPN issues.
Education
B Tech - Electrical, Electronics And Communications Engineering
Nawab Shah Alam Khan College of Engineering
Hyderabad01-2015
Skills
- Azure virtual machines
- Azure active directory
- Azure Subscriptions
- Azure monitor
- Azure site recovery
- Azure Load Balancer
- Networking
- Microsoft Intune
- Exchange Online
- Mailboxes migration
- O365 Security and Compliance
- Cloud computing
- Windows Server 2019
Affiliations
- Cricket
- Music
- Snooker
Certification
- Az-104 Certified
Languages
Urdu
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Telugu
Intermediate (B1)
B1
Timeline
Microsoft Azure Consultant
Cambay Consulting India Pvt Lvt
03.2023 - Current
Network Administrator
Softnice India Pvt Ltd
09.2018 - 02.2024
System Engineer
Ahana Systems and Solutions Pvt Ltd
05.2018 - 09.2018
Trainee Engineer
Precision Techserve
05.2017 - 04.2018
B Tech - Electrical, Electronics And Communications Engineering
Nawab Shah Alam Khan College of Engineering
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