
Results-driven Senior Scrum Master with 8.8 years of IT experience, including 4.5+ years leading Agile delivery across Scrum, SAFe®, and Kanban for enterprise applications. CSM, SAFe® 6.0 Agilist, and AI-Empowered SAFe® 6.0 Scrum Master, experienced in Scrum execution, PI Planning, Scrum of Scrums, ART execution, and program-level delivery governance. Led 2 cross-functional Agile teams (19 members), improving sprint predictability by 20–25%, reducing spillovers by ~30%, and resolving 85–90% of impediments within 48 hours. Strong in Scrum facilitation, Agile coaching, SAFe ceremonies, Kanban flow optimization, and stakeholder, risk, and dependency management, leveraging Jira / Azure DevOps metrics to drive predictable delivery and measurable business outcomes.
Agile project coordination
Proficient in SAFe practices
Kanban methodology expertise
Large-scale Scrum implementation
Agile Portfolio & Program
Management
PI Planning & ART Execution
Scrum Ceremonies Facilitation
Agile Coaching & Team Enablement
Backlog Prioritization &
Management
Dependency & Cross-Team Coordination
Program-Level Planning & Execution Support
Delivery Predictability & Outcome-Focused Execution
Agile Metrics & Empirical Reporting (Velocity,Burndown/Burnup)
Release Planning & Coordination
Agile Estimation Techniques (Planning Poker, Story Points)
Agile Governance & Delivery Tracking
Scaled Dependency & Risk Management
Flow Metrics & Optimization (Cycle Time, CFD, Throughput)
Risk & Impediment Management
Change Management in Agile Environments
Continuous Improvement & Process Optimization
Lean & XP Practices (TDD/BDD)
End-to-End Delivery Ownership
Governance-Driven Delivery Tracking
AI-based game recommendation and player engagement platform, led agile delivery of an AI-driven recommendation engine analyzing player behavior to improve engagement and retention through personalized game and tournament suggestions
Digital customer onboarding and eKYC platform Scrum Master for an end-to-end digital onboarding and eKYC platform enabling online account opening delivered in 2-week sprints using CI/CD, integrating AI/OCR, selfie face match, credit checks, and AML screening, reducing onboarding time from days to minutes, and improving conversion rates
AI-driven medical claims adjudication led Agile delivery for an AI-enabled claims adjudication platform, automating eligibility checks, validation, fraud detection, and approve/deny recommendations Ensured HIPAA compliance, reduced manual reviews, improved adjudication accuracy, and shortened turnaround time.