Being a Senior Member, responsible for 4 members’ team
Responsible for daily and weekly activities which in turn supports smooth month end close
Monitoring the daily, monthly, quarterly & annual activities of the team
(Including preparation / monitoring of monthly task list)
Primary responsibility to accomplish critical activities during month end with utmost care and efficiency by keeping time constraint and quality in mind
Involving in Month Close activities
Bank Reconciliation – Reconciliation of Bank, AP Books and GA Books and finding out the reconciling item
Financial Assistant III (Senior Process Associate)
Hewlett Packard
Bangalore
05.2012 - 05.2015
Accurate and timely allocation of payments received based on remittance details and bank statement
Working on un-applied payments and Fallout payments
Worked in different regions - Sweden, Netherlands, Finland etc
- In different ERP’s
Performing Quality check to ensure accuracy of payments processed
Handling escalations and highly complicated customer issues
Good at handling the team, quick in responding for queries and heading internal and external audits
Preparing & Reporting AR Decks like OPI (Operational Production Index), SLA Metrics
Preparing & Reporting Monthly SLA’s directly to Management & Client
Weekly OPI (Operational Production Index) & CAPA discussion calls with the Clients
SPOC for the Sweden Market Entity and handling a team of 4 members
AR- GA reconciliation – Reconciling the amounts received and applied in AR books of accounts with the GA books of accounts
Cash application – Posting of remittances received to respective open invoices
Unallocated Accounts – Helped teams in resolving on Unapplied Cash during the Month Ends
Customer Care Executive
Vodafone
Bangalore
07.2011 - 12.2011
Solving problems related to queries of the client
Providing all kinds of solutions related to telecom
Education
Pre-University -
St. Joseph’s PU Evening College
12.2007
High School -
St. Anne’s High School
12.2005
B. Com -
Al-Ameen College
Bangalore, Karnataka
Certification
Microsoft Office Specialist, Certified in Advanced Microsoft Excel (Office 2019), Microsoft, 03/01/24
Organisationalexperience
Accenture Solution Pvt Ltd, Bangalore, Karnataka, Accounts Receivable / Order to Cash, 07/01/16, Present, Part of Order Entry Management operations team and handling a team of 21 members, Reviewing individual performance and providing feedback in the form of 1-on-1, Maintaining employee performance records and keeping a close watch on individual performances, Preparing Weekly Decks (Error logs & KPI’s) and presenting the same with stakeholders, Good in building customer relationships to ease the process, Initiating strategy for process improvement, automation, and career progression plans, Responsible for updating Month and quarter end close call deck and scheduling calls, Maintaining issue trackers related to process and preparation of Root Cause Analysis for errors, Direct communication with clients through emails and telephone calls, Leave Management: Ensuring that the team is adequately staffed, Implemented strategies to enhance team collaboration, resulting in a 15% increase in overall project productivity, Conducted regular team meetings to address concerns and provide guidance, Driving the Talent Quotient (TQ) across Order entry team to ensure compliance, Worked as Financial Account Advisory Analyst (Process Lead) from 07/01/16 to 11/30/21
IBM India, Bangalore, Karnataka, Senior Practitioner (Senior Accounts Executive), Accounts Receivable, 06/01/15, 07/01/16, Responsible for a team of 4 members, Responsible for daily and weekly activities supporting smooth month end close, Monitoring daily, monthly, quarterly & annual activities of the team, Primary responsibility to accomplish critical activities during month end, Involving in Month Close activities, Bank Reconciliation – Reconciliation of Bank, AP Books and GA Books
Hewlett Packard, Bangalore, Karnataka, Financial Assistant III (Senior Process Associate), Accounts Receivable, 05/01/12, 05/01/15, Accurate and timely allocation of payments received, Working on un-applied payments and Fallout payments, Worked in different regions - Sweden, Netherlands, Finland, Performing Quality check to ensure accuracy of payments processed, Handling escalations and complicated customer issues, Preparing & Reporting AR Decks like OPI, SLA Metrics
Vodafone, Bangalore, Karnataka, Customer Care Executive, 07/01/11, 12/01/11, Solving problems related to client queries, Providing solutions related to telecom
Rewardsachievements
Successfully completed 3 KT Transitions (1 in HP & 2 in current organization)
Streamlined & stabilized the process and stabilized 3 projects in current Leads Role
Attended Soft Skills training such as Business Communication, Customer Care course and Advanced Email Writing
Better knowledge about other Microsoft Office applications
Technicalskillset
SAP, Oracle, Lotus Notes, Fresh-Desk, People Soft, Payment Allocation System, GRP.NET, GRP, Proficient in utilizing SAP for the past 7 years within the Order to Cash domain, Windows XP, Windows 7, Lotus Notes, MS-Office (Excel, Word, Outlook, PowerPoint), Strong skillsets of Advanced Pivot tables
Languages
English
Urdu
Hindi
Kannada
Extracurricular Activities
Participated in many interschool and intercollegiate sports competitions Body building Reading Novels
Predegreeacademicrecord
St. Anne’s High School, K.S.E.E. B, 05/01/05, 83%
St. Joseph’s PU Evening College, KARNATAKA PU BOARD, 05/01/07, 73%
Personal Information
Passport Number: Available
Date of Birth: 03/10/88
Gender: Male
Nationality: Indian
Marital Status: Married
Languages
English
Advanced
C1
Hindi
Advanced
C1
Kannada
Advanced
C1
Timeline
Senior Practitioner (Senior Accounts Executive)
IBM India
06.2015 - 07.2016
Financial Assistant III (Senior Process Associate)