With 19+ years of international experience in Information & Communication Technology, technical operations, business analysis, project auditing, management, and consultancy, I bring strong expertise in driving projects and programs to achieve strategic business objectives. A results-driven professional, I excel in effective communication, building consensus, facilitating workshops, and negotiating practical solutions. Known for strong negotiation skills, I have successfully resolved complex challenges and aligned diverse stakeholders toward common goals. Currently seeking an exciting opportunity to contribute my expertise within a progressive organization that values innovation, collaboration, and professional growth, while enabling me to learn, develop, and thrive in parallel with company success.
Overview
19
years of professional experience
Work History
Telangana Fiber Grid Corporation Ltd
Senior Lead Service Delivery
03.2019 - 05.2025
Job overview
Company Overview: Providing technical advisory consultancy services & Designed High-end Core, Distribution and Access Network (FTTX). https://tfiber.telangana.gov.in/
Ensured 100% RFP compliance by reviewing and validating HLD & LLD for OSS, BSS, DWDM, IP-MPLS, Network Security, GPON, and Network Automation & Orchestration.
Bridged business vision with technical execution by guiding planning and development teams across the entire systems development lifecycle, including solution upgrades and enhancements.
Reviewed and corrected project deliverables (OSS, BSS, CRD, Product Compliance, Upgrades, ATPs), providing critical observations and recommendations to MSIs and OEMs.
Digitally enabled T-Fiber monetization by registering on the GeM (Government e-Marketplace) portal and integrating the Business Support System (BSS), ensuring seamless 24/7 service delivery for G2G and G2C customers.
Introduced new technical concepts and innovative solutions to improve ICT infrastructure capabilities and optimize network operations.
Collaborated with management, planning, and engineering teams on day-to-day operational requirements, ensuring smooth project execution and compliance.
Maintained strong stakeholder engagement through regular communication with OEMs and MSIs, aligning technical and business objectives.
Developed and delivered technical training content for the knowledge transfer of all technologies deployed in the T-Fiber project, enhancing in-house technical expertise.
Providing technical advisory consultancy services & Designed High-end Core, Distribution and Access Network (FTTX). https://tfiber.telangana.gov.in/
NISG (National Institute for Smart Government)
External Technical Consultant ICT for T-Fiber Project
04.2018 - 10.2018
Job overview
RFP, RFQ, RFI etc.. technical consultancy.
Bid process management.
Technology Roadmap.
Active Network Planning and Strategy.
Technology Planning and Architecture Design of Network, NOC, Engineering Guidelines, HLD, LLD ATPs, Lab setups and POCs.
Design Document evaluation.
Technology and Product Alignment.
Integration: Vendor, MSI, Consultant Evaluation, Onboarding for Planning activities.
Technical Evaluation.
Link Solutions
ICT Operations Head
06.2016 - 03.2018
Job overview
Directed end-to-end ICT operations covering network, data center, cloud, and security environments, ensuring 99.99% uptime and service continuity.
Established ICT governance policies aligned with ITIL, ISO, and security standards, ensuring compliance with regulatory and business requirements.
Led NOC/SOC operations including incident, problem, and change management, achieving significant reduction in MTTR and improving SLA compliance.
Oversaw ICT service delivery by managing vendors, OEMs, and managed service providers, ensuring quality, cost efficiency, and contract adherence.
Provided strategic leadership for large-scale ICT infrastructure projects (network upgrades, migrations, automation, and digital transformation initiatives).
Managed budgets, procurement, and vendor negotiations, achieving substantial cost savings and resource optimization.
Built, mentored, and led cross-functional ICT teams, fostering knowledge transfer, capability building, and high-performance culture.
Introduced automation, orchestration, and AI-driven monitoring solutions to enhance operational efficiency and reduce downtime.
Partnered with senior leadership to align ICT operations with strategic business goals, enabling scalability and digital growth.
Pro-Logic Solutions
COO & Technical Head
08.2013 - 02.2016
Job overview
Define and execute business and technology strategies aligned with organizational vision and growth objectives.
Drive innovation and transformation initiatives to keep the organization competitive in digital-first markets.
Oversee day-to-day business and technical operations across ICT infrastructure, service delivery, and enterprise systems.
Ensure operational efficiency, service reliability, and cost optimization across multi-department functions.
Implement KPIs, SLAs, and performance dashboards to monitor business and technical outcomes.
Provide strategic direction on ICT infrastructure, cloud, networking, cybersecurity, and automation.
Lead digital transformation, IT modernization, and enterprise automation projects.
Align technical roadmaps with long-term business growth and customer requirements.
Direct large-scale programs including network expansions, data center consolidation, OSS/BSS deployments, and digital services rollout.
Ensure projects are delivered within scope, time, and budget, while meeting business and regulatory requirements.
Coordinate with solution architects, consultants, and cross-functional teams for technical validation and delivery.
Own P&L responsibilities, managing budgets, financial planning, and cost optimization.
Negotiate with OEMs, service providers, and vendors to secure best-in-class solutions at optimized costs.
Build strategic partnerships and alliances to drive technology adoption and new business opportunities.
Lead and mentor cross-functional teams across technical, operations, and business functions.
Foster a high-performance, collaborative, and innovative culture within the organization.
Build succession planning, capability development, and continuous knowledge transfer across teams.
Act as a key point of contact with government, enterprise, and strategic clients for ICT solution delivery and business alignment.
Present business cases, technology roadmaps, and operational strategies to the Board and senior leadership.
Drive customer satisfaction by ensuring seamless service delivery, faster time-to-market, and innovative solutions.
Netmetric Solutions
Vice President, ICT Solutions & Services
05.2011 - 04.2013
Job overview
Solution Delivery Success: % of ICT solutions/projects delivered on time, within budget, and meeting quality standards.
Customer Satisfaction & Retention: CSAT/NPS improvement %, customer retention, and repeat business rates.
Revenue & Profitability: Revenue generated from ICT solutions and services portfolio; % increase in managed services adoption; profit margin growth.
Innovation & Technology Adoption: Number of new ICT solutions introduced; % of solutions leveraging cloud, AI, automation, or cybersecurity technologies.
Operational Efficiency Gains: % reduction in deployment time, cost, or operational complexity due to implemented solutions.
SLA & Compliance Metrics: SLA compliance % for service delivery, adherence to RFP, regulatory, and quality standards.
Team & Capability Development: Team productivity, utilization rates, and % of staff trained/certified on new solutions and technologies.
Market & Business Impact: Contribution of ICT solutions to new business wins, market expansion, or digital transformation initiatives.
Education
Globe Institute of Computers & Management Studies
Hyderabad, Telangana
Diploma in Electrical Instrumentation
01.2000
University Overview
Affiliated to Arts Computers Inc, Canada.
BDPS (Bureau of data processing systems)
Chip level Computer Hardware Engineering
Cisco Networking Academy
Hyderabad, Telangana
CCIE from R&S written
01.2016
Solus Informatics - PMP Certification Training
Hyderabad, Telangana
PMP course
01.2010
University Overview
35 hours of intensive classroom training
Cisco Networking Academy
Dammam, Saudi Arabia
CSE
01.2007
Juniper Academy
Dammam, Saudi Arabia
JNSA-S-EMEA
01.2007
Juniper Academy
Dammam, Saudi Arabia
JNSS-S-EMEA
01.2007
Online
Dammam, Saudi Arabia
HP ProCurve ASA
01.2007
Online
Dammam, Saudi Arabia
HP ProCurve ASP
01.2007
Cisco Networking Academy
Hyderabad, Telangana
CCNP
01.2003
Cisco Networking Academy
Hyderabad, Telangana
CCNA
01.2002
Microsoft Academy
Hyderabad, Telangana
MCSE
01.2001
Microsoft Academy
Hyderabad, Telangana
MCP
01.2001
Skills
Technology infrastructure design
Project management
Stakeholder communications
Network design
Network architecture
LAN
WAN
IP/MPLS
SD-WAN
GPON
Data Centers
ICT infrastructure technologies
Cloud
Virtualization
DWDM
Security
OSS/BSS
Network automation
Orchestration
Digital transformation
Solution design
High-Level Designs (HLDs)
Low-Level Designs (LLDs)
Scalable ICT infrastructures
End-to-end project lifecycle management
Multi-vendor project management
Multi-technology project management
Compliance management
Business-technology alignment
ICT strategy development
Analytical ability
Technical concept presentation
Cross-functional collaboration
Vendor negotiation
Cost optimization
Value delivery
Trusted advisor
ICT standards consultancy
Mentoring
Knowledge transfer
Emerging technologies
5G
IoT
Cybersecurity
AI-driven networking
Adaptability
Continuous learning
Technical consultancy
Tender and bid participation
CORE ICT Infrastructure design
Triple play services
FTTX networks
Last-mile connectivity
ICT project assessments
Project cost reduction
ICT project management procedures
Customer requirements understanding
Business continuity planning
Disaster recovery
Accomplishments
T-Fiber -Telangana Fiber Grid Corporation Ltd, (IT, E & C Department, Government of Telangana). Providing technical advisory consultancy services & Designed High-end Core, Distribution and Access Network (FTTX).
NISG (National Institute for Smart Government), Hyderabad, Telangana-India. External Technical Consultant ICT for T-Fiber Project.
MLSD (Ministry of Labor & Social Development) Riyadh-Saudi Arabia (Cloud Datacenter).
Abdul Latif Jameel Jeddah-Saudi Arabia IDC (Isolated Data center).
Al-Tayyar group of Travel Agencies Riyadh-Saudi Arabia (wireless and VOIP).
OSN (Orbit Showtime Network) Riyadh- Saudi Arabia. (Core 10 GIG Network Upgradation).
Coca-Cola. Dammam- Saudi Arabia. (Network and VOIP).
AL-MOJIL GROUP Drawing, Dammam- Saudi Arabia. (Network and VOIP).
Al-Majdouie Group, Dammam Saudi Arabia. (Network and VOIP).
Winsat Digital, India (ISP (Internet Service Provider)).
Netmetric Solutions Network Layout, India (Network & Security).
Technical Expertise, Deep knowledge of network design & architecture (LAN, WAN, IP/MPLS, SD-WAN, GPON, Data Centers)., Strong command of ICT infrastructure technologies (Cloud, Virtualization, DWDM, Security, OSS/BSS)., Skilled in network automation, orchestration, and digital transformation initiatives.
Solution Design & Delivery, Ability to translate business needs into technical solutions that align with organizational goals., Expertise in creating High-Level Designs (HLDs) and Low-Level Designs (LLDs)., Proven record of implementing scalable and future-ready ICT infrastructures.
Project & Program Management, Strong background in end-to-end project lifecycle management., Skilled in managing large-scale, multi-vendor, multi-technology projects., Ensures delivery within scope, time, and budget while meeting compliance (e.g., RFP requirements).
Strategic & Analytical Thinking, Ability to assess current ICT environments and identify gaps/opportunities., Skilled in business-technology alignment and ICT strategy development., Strong analytical ability to evaluate technical and commercial trade-offs.
Communication & Stakeholder Management, Excellent at presenting complex technical concepts to non-technical stakeholders., Builds consensus and facilitates collaboration among cross-functional teams, OEMs, and MSIs., Strong negotiation skills with vendors, driving cost optimization and value delivery.
Leadership & Consultancy Skills, Acts as a trusted advisor to senior management and government/enterprise stakeholders., Provides consultancy on ICT standards, policies, and best practices., Mentors and transfers knowledge to technical teams to strengthen in-house capabilities.
Adaptability & Continuous Learning, Keeps pace with emerging technologies (Cloud, 5G, IoT, Cybersecurity, AI-driven networking)., Flexible to work across different geographies, industries, and regulatory environments., Thrives in dynamic, high-pressure, and multicultural work environments.
Portfolio
FEATURED
1.. T Fiber Infrastructure & Services Orchestration design
2 Package wise Topology - 5-9-2018 Rev-08
2.2 Spine, Leaf - ToR Switch Architecture & Ports Count
Assistant Director – Program Management at Telangana Fiber Grid Corporation LtdAssistant Director – Program Management at Telangana Fiber Grid Corporation Ltd