Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammed Ibrahim Mubarak

Karmadai

Summary

Results-driven OSS Engineer with expertise in technical troubleshooting, customer management, and operational procedure development. Proven ability to resolve complex system issues and enhance team knowledge through effective training.

Overview

9
9
years of professional experience

Work History

OSS Engineer

NeST advanced technology development centre Private limited
Bangalore
10.2024 - Current
  • Resolved complex problems involving OSS architecture design, implementation and deployment of various components within a distributed environment.
  • Contributed to development of operational procedures, enhancing service delivery effectiveness.
  • Engaged with customers to discuss project progress, gathering feedback to refine requirements.
  • Delivered technical support and troubleshooting for software users, resolving issues to improve user experience.
  • Attended training sessions to improve team knowledge of new technologies.

OSS Engineer

ISIRONG AUTOMATION PRIVATE LIMITED
SRIPERUMBUDUR
09.2022 - 09.2024
  • Troubleshot system configuration and maintenance issues, enhancing overall system reliability.
  • Collaborated with team members to develop operational procedures, streamlining workflows and improving team efficiency.

Administrator

RR Exports
Coimbatore
03.2021 - 07.2022
  • Managed daily office operations, facilitating smooth workflow and effective communication.
  • Maintained accurate records and documentation, supporting project tracking and accountability.
  • Performed data entry tasks into computer databases, ensuring data integrity from paper documents.

Field Engineer

Galore Networks
Bangalore
10.2016 - 02.2019
  • Led team of field engineers to execute installations at customer sites, ensuring timely and successful deployment.
  • Troubleshot network issues on-site and implemented targeted solutions, enhancing system reliability.
  • Documented installations, configurations, and service requests to streamline future reference and support.

Education

B.E -

Al-Ameen Engineering College
Erode
05-2016

Skills

  • System configuration
  • Technical troubleshooting
  • Customer management
  • Problem solving
  • Effective communication
  • Technical analysis
  • Time management

Timeline

OSS Engineer

NeST advanced technology development centre Private limited
10.2024 - Current

OSS Engineer

ISIRONG AUTOMATION PRIVATE LIMITED
09.2022 - 09.2024

Administrator

RR Exports
03.2021 - 07.2022

Field Engineer

Galore Networks
10.2016 - 02.2019

B.E -

Al-Ameen Engineering College
Mohammed Ibrahim Mubarak