Summary
Overview
Work History
Education
Skills
Certification
Languages
Coursework
Ticketing Tool
Personal Information
Training
Disclaimer
Timeline
Generic

Mohammed Imran Ansari

Noida

Summary

Experienced Technical Manager with over 10 years of experience in leading diverse IT teams and managing complex technical projects. Expert in developing and implementing efficient technology solutions that align with business goals. Strong background in system administration and security compliance, with a proven track record of enhancing system reliability and performance. Skilled in vendor management and team leadership, with a commitment making technology better and always looking for ways to improve. Known for excellent problem-solving abilities and a collaborative approach, I am dedicated to delivering high-quality support and ensuring the strategic use of technology to achieve business objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Technical Manager

Kyndryl Solutions Pvt Ltd
03.2022 - Current

Responsibilities: -

  • Performance Management: Define and implement performance objectives, development plans, and standards to ensure the team consistently achieves and maintains high performance levels.

    Resource Allocation: Assign suitably qualified resources to projects, managing the total cost of ownership of products and services to enable informed financial decisions and contribute to cost control.

    Technical Consultancy: Provide technical guidance and expertise to team members, technical managers, enterprise architects, and project teams. Contribute to defining architecture strategy and standards.

    Infrastructure Improvement: Identify areas for improvement in existing infrastructure, evaluate new technologies, and justify investments through business cases. Drive projects through assigned project managers.

    Security Compliance: Ensure technologies comply with corporate security policies and procedures. Identify and manage risks and exceptions, promptly implementing security patches and updates.

    Support and Collaboration: Provide support to Incident and Problem Management teams, ensuring efficient root cause analysis and preventing incident reoccurrence. Collaborate with all IT teams to deliver products and services contributing to organizational growth.

    Communication and Reporting: Ensure accurate and timely communication, reports, and updates. Consistently meet or exceed Key Performance Indicators (KPIs) for respective technologies.

Daily Operations Overview:

  • On-shore/Off-shore service delivery and customer relationship management.
  • Develop scripts for monitoring, reporting, recurring jobs with failure reporting and recovery.
  • Writing Technical documents and mentoring team.
  • Periodic patch management on Environment.
  • Meet Customer SLA by providing high level of support.
  • Creating an inspiring team environment with an open communication culture.
  • Delegating tasks and setting deadlines for internal team.
  • People management.
  • Escalation Management.
  • Managing complete Security Compliance part of servers.
  • Incident ticket assessment on daily basis.
  • Storage consolidation to save the cost on storage products.
  • Job Scheduling and Automating process using CRON & Scripts
  • Offering Root Cause Analysis (RCA) for incidents.

Technical Manager - Unix

Ison Technologies Pvt. Ltd
09.2021 - 02.2022
  • Establish delivery processes
  • Manage customer expectation
  • Prepare execution plan of projects
  • Escalation Management
  • Maintain compliance posture of account
  • Delegating tasks and setting deadlines for internal team
  • Team management
  • Patch management
  • BAU management
  • Handling technical challenges of team.

Infrastructure Specialist

IBM India Pvt. Ltd
06.2015 - 09.2021
  • Creating an inspiring team environment with an open communication culture
  • Setting clear team goals
  • Delegating tasks and setting deadlines for internal team
  • Motivating team members
  • Managing all Linux Servers
  • Configuring and managing network interfaces
  • Patch management in AIX and Linux
  • User & Group management in AIX & Linux
  • LVM Management in Linux
  • File system management in AIX
  • ASM Disk configuration for Oracle Database
  • NFS, HTTP, YUM & SNFS configuration & administration
  • Managing complete Security Compliance part of servers
  • OS, Sudo & SSH, compliance according to policy
  • Performance tuning (Parameters Recommended by Application & DB team)
  • Ticket assessment on daily basis
  • Shell scripting
  • Job Scheduling and Automating process using CRON & Scripts
  • Multipathing Configuration
  • Syslog Server Configuration on clients
  • NTP server configuration
  • Linux HA Configuration
  • GPFS Configuration
  • Working on Incidents
  • Providing RCA of incidents.

Linux Administrator

Softenger India Pvt. Ltd
03.2013 - 06.2015
  • Installation and configuration of Linux for new build environment
  • Configuring and managing network interfaces
  • Patch management in AIX and Linux
  • User & Group management in AIX & Linux
  • LVM Management in Linux
  • File system management in AIX
  • ASM Disk configuration for Oracle Database
  • NFS, HTTP & YUM configuration & administration
  • Managing complete Security Compliance part of servers
  • OS, Sudo & SSH, compliance according to policy
  • Tivoli End Point Manager Deployment in servers
  • Ticket assessment on daily basis
  • Shell scripting
  • Job Scheduling and Automating process using CRON & Scripts
  • Multipathing Configuration
  • Syslog Server Configuration on clients.

Education

Skills

Linux Server Administration, Patch Management, Storage Management, Cluster Management, Security Compliance, Performance Tuning, Incident Management, Scripting and Automation, Vendor Management, Strategic Planning, Communication Skills, Team Leadership, Problem-Solving, Project Management, Continuous Learning, IT Infrastructure Management, Technical process improvement, Training and mentoring, Project management expertise, Team Collaboration, Troubleshooting

Certification

  • Certified Ethical Hacker
  • CEH V7 | EC-COUNCIL
  • Microsoft Certified: Azure Fundamentals
  • Azure Az-900
  • Red Hat Certified System Administrator
  • RHCSA EX200
  • RHCE EX294

Languages

English & Hindi

Coursework

  • Certificate in Computer Networking
  • From CRISP Bhopal (MP)
  • (C.C.O.A.) Certificate Course in Computer Application
  • (D.I.C.A) Diploma in Computer Application
  • (A.D.C.G.M.) Advance Diploma in Computer Graphics and Multimedia
  • From Arise Institute Indore (M.P.)

Ticketing Tool

  • Service Now
  • IBM-Maximo
  • IBM-MAXIT
  • HPSM

Personal Information

  • Nationality: Indian
  • Marital Status: Married

Training

  • Red Hat Enterprise Performance Tuning (RH442)
  • Red Hat Server Hardening (RH413)
  • VMware vSphere: Install, Configure, Manage [V5.5]
  • Veritas InfoScale Availability

Disclaimer

I hereby declare that above information is provided by me is factual and the best of my knowledge.

Timeline

Technical Manager

Kyndryl Solutions Pvt Ltd
03.2022 - Current

Technical Manager - Unix

Ison Technologies Pvt. Ltd
09.2021 - 02.2022

Infrastructure Specialist

IBM India Pvt. Ltd
06.2015 - 09.2021

Linux Administrator

Softenger India Pvt. Ltd
03.2013 - 06.2015

Mohammed Imran Ansari