Experienced and results-driven collection manager with a proven track record in developing and executing successful collection strategies. I am seeking a challenging role where I can contribute my skills in strategic planning, team leadership, and creative problem-solving to achieve business objectives.
Overview
13
13
years of professional experience
Work History
Area Collection Manager
Bajaj Finance LTD
Solapur,Pune,kolhapur,Aurangabad
07.2019 - 09.2024
Leading and Motivating a team of collection managers and agents
Developing and implementing collection strategies
Monitoring and evaluating collection performance
Maintaning positive customer relations
Ensuring compliance with company policies and relations
Monitoring daily productivity MIS
Managing customer service escalations
Handling multipule location and creating daily MIS for sales and collection team.
Handling Customer care department and resolve issues
Handling the daily bases collection team, collecting feedback.
Managed communication between legal counsels, debtors, creditors, and other third parties involved in collections process.
Performed skip tracing activities to locate customers with delinquent accounts.
Recorded information about status of collection efforts.
Sr. Manager (MIS/Sales/Collection)
DB Corp Ltd (Divya Marathi)
Solapur
03.2012 - 06.2019
Implemented new technologies, including ERP systems and CRM tools, to streamline business processes.
Established effective communication channels among departments to enhance collaboration.
Negotiated contracts with external vendors to align with company requirements and reduce costs.
Coordinated project execution across internal departments, adhering to timelines and budget constraints.
Managed a team of over 10 employees by guiding performance, setting objectives, and delegating tasks.
Led annual budget planning for each department based on projected sales volumes.
Key Account & Marketing Manager at Kuvos Tech (A DYNAMIK LABS GROUP OF COMPANY)Key Account & Marketing Manager at Kuvos Tech (A DYNAMIK LABS GROUP OF COMPANY)