Mohammed Raheem Uddin Siddiqui
HYDERABAD
Summary
• To be able to participate in the company’s operation that will enable to enhancement, contribution and development my knowledge, skills and abilities in the field of sales, technical and troubleshooting. • To secure a responsible position with potential challenge, growth and fulfillment. • Have the ability to work under pressure and resolve customers and associates' complaints.
Overview
18
18
years of professional experience
Work History
International Travel & Technology Market Exposure
Independent Traveler | 2019 – Present
Hyderabad
12.2019 - Current
- Explored key technology retail locations, including Apple stores in Japan, Singapore, UAE, and Australia, to identify consumer preferences and inform product strategies.
- Gained insights into global business environments and emerging technology trends through targeted international travel.
- Cultivated knowledge in consumer technology, electronics, smartphones, and market trends to enhance market understanding.
- Developed understanding of customer service standards and product innovations in international consumer electronics.
- Enhanced cross-cultural communication skills by interacting with diverse international audiences.
IT Sales Representative
Samsung Gulf
Dubai
01.2013 - 01.2019
- Delivered technical sales support for IT products, enabling customers to make informed purchasing decisions.
- Preparing and delivering customer presentations and demonstrations of software articulately and confidently.
- Cultivated strong relationships with customers, enhancing loyalty and fostering repeat business.
- Provide the highest standard of customer service by demonstrating excellent knowledge of IT products (Laptops, Desktops, Tablet,& Printers)
- Supervised employees in retail stores on product displays, promotions, and customer service techniques.
- Ensuring working methods, basic action routines and range information are understood and carried out in order to achieve objectives.
- Superintended the condition of the store and ensured proper maintenance, for optimum customer appeal.
- Maintained and submitted accurate reports on daily activities, ensuring timely communication and accountability.
Sales Representative
APTECH Commercial Solutions
Hyd
02.2009 - 12.2012
- Sold computer parts, peripherals, printers, desktops (branded and clone), laptops (HP, DELL, TOSHIBA, LENOVO, ASUS, MSI, FUJITSU, ACER, SONY VAIO, NEO), consumables, and software to end users and corporate clients, enhancing customer satisfaction.
- Troubleshooting, repairing and estimating of desktop PCs parts and software installation, Printers and laptop of customers and corporate clients, with satisfaction.
- Performed weekly and monthly inventory checks to maintain accurate stock levels and support efficient store operations.
Education
BBA - Business Administration
Sabha Bharatiya Shikshapeeth
Hyderabad04-2016
Intermediate - CEC
Board of Intermediate
Hyderabad04-2011
S.S.C (board of Secondary) -
Gowtham Model School
Hyderabad03-2009
Skills
- Business Development
- Sales & Client Acquisition
- Customer Relationship Management
- B2B & B2C Sales
- Lead Generation & Conversion
- Negotiation & Deal Closing
- Account Management
- Customer Retention
- Market Research & Competitor Analysis
- Sales Target Achievement
- Product Presentation & Demonstration
- Communication & Presentation Skills
- Problem Solving & Decision Making
- Team Leadership & Collaboration
- Time Management & Organizational Skills
- Adaptability & Continuous Learning
- Microsoft Office & Google Workspace
- CRM & Sales Reporting
Personal Information
- Date of Birth: 1992-09-11
- Nationality: Indian
- Marital Status: Single
Timeline
International Travel & Technology Market Exposure
Independent Traveler | 2019 – Present
12.2019 - Current
IT Sales Representative
Samsung Gulf
01.2013 - 01.2019
Sales Representative
APTECH Commercial Solutions
02.2009 - 12.2012
BBA - Business Administration
Sabha Bharatiya Shikshapeeth
Intermediate - CEC
Board of Intermediate
S.S.C (board of Secondary) -
Gowtham Model School