Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Gurmeet Singh  Diwan

Gurmeet Singh Diwan

Mumbai

Summary

With over 13 years of experience in the healthcare sector, I am a seasoned international business development professional with a remarkable record of accomplishment of success across 30+ countries. Having lived and worked in South Korea, Ireland, DRC, and India, I have gained extensive international business travel experience and cultivated a vast network of connections with distributors and leading healthcare organizations worldwide. I hold a Bachelor's degree in Biotechnology and a Master's degree in Management from Mumbai University.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Head International Business- APAC Market

Yashraj Biotechnology Ltd
Mumbai
12.2019 - Current

Yashraj Biotechnology (YBL) is a contract research, development, and manufacturing company for the biopharmaceutical, diagnostic, and biotechnology industries. YBL has been the preferred partner of several of the top 20 bio-pharma and diagnostic companies around the world for the past 20 plus years.

  • To appoint business partners for the assigned region/country to explore the new business opportunity.
  • Directly manage a small customer care team in responding to new leads, overcoming operational challenges, and processing orders.
  • Engage directly with Strategic account to assist sales agents with sales calls, build relationship gamer customer Feedback, and drive business.
  • Facilitate and assess international market requirements with Various internal sales, Marketing and technical functions
  • Develop and Equip the sales agent with the right product knowledge through product training and imparting Sales Technique, best practices, active communication of development / news
  • Provide technical assistance to business partner in the application and specification of company products, also is Out new product introductions to business partner and remote sales staff
  • Travel to customer or Business partner locations in pursuit of a new business or support of the existing Business
  • Be a market sensing leader that obtains, competitive knowledge and relays critical information to other internal Departments
  • Leverage reports, external market data, Potential customer databases to set annual sales targets and to properly focus field sales team members
  • Attend management meetings and present our company’s sales performance

Senior BUSINESS MANAGER

SMT TECHNOLOGIES PVT LTD
Galway
04.2018 - 12.2019

SMT Technology is a global medical devices company focused on products used in surgical, post-surgical and chronic care, Cardiac Stent ,TAVI. It is present across 80 countries. 1 in 5 surgeries conducted globally, uses a SMT product.

  • Handling a team of 2 people (Assistant Manager - International Sales for Cardiology Business, and Executive - International Sales).
  • Appointed new distributor and started a business in assigned region (Algeria, Tunisia, Morocco, Spain, Belgium, Netherland, Luxembourg)
  • Planning the Development (Kenya, Tanzania, Mozambique, Nigeria, Ethiopia, Ghana, Namibia, Botswana, Zimbabwe, DRC, Ivory Coast, Sudan, Mali, Senegal, Mauritania, Angola, Zambia, France, Poland, Slovenia)
  • To appoint Business partners in assigned regions/country to explore the new business opportunity
  • Directly manage a small customer care team in responding to new leads, overcoming operational challenges and processing orders
  • Engage directly with strategic accounts to assist sales agent with sales calls, build relationships, garner customer feedback, and drive business
  • Facilitate and assess International market requirements with various internal sales, marketing, and technical functions
  • Develop and equip the Sales agent with the right product knowledge through product training, imparting sales technique best practices, active communication of developments/news
  • Provide technical assistance to Business Partner in the application and specification of Company products, also is rolling out new product introductions to Business Partner and remote sales staff
  • Travel to customer or Business partner locations in pursuit of a new business or support of the existing business
  • Be a market-sensing leader that obtains competitive knowledge and relays critical information to other internal departments
  • Leverage reports, external market data, potential customer databases to set annual sales targets and to properly focus field sales team members
  • Attend management meetings and present our company’s sales performance
  • Achievement
  • Achieved growth of approx 25%
  • 100% in a span of 2 years (From 0 to 1 Cr)
  • Getting entry in one of the biggest public hospitals in Algeria (Center Hospitalier Hussein dey) for Vascular Intervention Business
  • Appointed 13 distributors / Business partner in the assigned region
  • Won hospital-wise Balloon tender in Tunisia around 3000-3500 balloons per annum
  • Won regional tenders for a stent in Morocco
  • The successful introduction of the new business vertical in France, Belgium, Netherland, Luxembourg
  • Attended EuroPCR 2018, Euro PCR 2019 in Paris, France
  • Attended JIM 2018, JIM 2018, SICOT 2018, GISE 2018, GISE 2019 conferences in Italy
  • Attended CTO conference in 2018 in Amsterdam, Netherlands
  • Successfully launched Supraflex Cruz in Tunisia Market in Mid of August 2018 & generated a value of INR 50 lac (Till date)

MARKETING MANAGER

SRL Diagnostics Africa
Kinshasa
08.2015 - 03.2018

SRL is the largest Diagnostics Company in India, having an impressive 'Reach', providing superior quality diagnostics services to its customers through a very efficient network of labs and collection points.

  • Business development in the form of tie-ups with various Healthcare Facilitators in Mumbai and down the line in the assigned market/countries
  • Identify, select & tie-up with Referrals / Partners in target countries as well as local Facilitators handling International patients primarily: Doctors Hospitals Patient Retrieval Companies/Facilitators Travel & Tour Operators dealing in Medical Value Travel (Medical Tourism)
  • The signing of MOUs with the Referral Partners
  • Support in conducting CMEs & OPDs in target countries to generate business
  • Reimbursement of timely remittance of Referral Fees to Partners
  • Follow-up for overall Collections of payments from International Insurance Companies, Embassies, etc
  • Working in close coordination with all the administrative staff of the respective hospital units for resolving all issues arising out of all the international patients admitted in the respective hospitals and ensuring better patient experience
  • To increase the International Patients traffic to the Fortis Hospitals in the region specified and ensure timely collections
  • Achieve monthly and annual targets of revenue generation and recovery
  • Key Relationship Internal: Unit marketing and sales teams, doctors, unit finance teams
  • External: Embassies of foreign countries, International Insurance companies, the International medical community

TERRITORY BUSINESS MANAGER

Ranbaxy Pharmaceutical pvt ltd
Mumbai
01.2011 - 08.2015

Ranbaxy Laboratories Limited was an Indian multinational pharmaceutical company that was incorporated in India in 1961 and remained an entity until 2014. The company went public in 1973.

  • Working as Speciality Care Advisor for Anti-infective division at Ranbaxy pharmaceutical India Pvt Ltd
  • Handling four major brands indicated for the treatment of Sepsis, Breast Cancer and Chronic Hepatitis B Virus
  • Managing 10 hospitals in Mumbai, which include Major Accounts like INHS Asvini, Hinduja, KEM, ESIS & CGHS
  • Also handled major accounts like Kokilaben, Jaslok, Breach Candy and Saifee
  • Targeting some major customers in several fields: Medical Oncologist, Haematologist, Rheumatologist and Gastroenterologist
  • Analyzing the competitive landscape of the assigned territory and using it during sales calls.
  • Coordinating with doctors and recommending the features and benefits of products introduced for promotion and increasing purchase of those products
  • Product Promotion following marketing strategies as directed by the organization
  • Achievement
  • Achieving or exceeding individual targets
  • Availability of Sudopen in INHS Asvini
  • Generated an order of 1320 vails
  • Developing New Accounts like CGHS-Churchgate & CGHS-Worli for Sudopen
  • YTD-ESIS Worli contributed 710 Vial for Zivator (23.63Lacs)
  • YTD- All-time high for -INHS Asvini (19.87Lacs)
  • Highest NPE for Q2 & Q3, 2014- Cilanem
  • Cilanem- Highest NPE in the month of April 2014
  • All India No.1 - Zivator Patient Enrolment (2013) YTD 101%, 2013
  • The incremental shift in Trade by almost 100%
  • Won highest Productivity award for Q4-2012, Q2, Q3 & Q4-2013
  • Got an opportunity to share my Cilanem success story-All India

Research Project Trainee

Bhaba Atomic Research Center
Mumbai
08.2009 - 08.2010
  • Developed and implemented research protocols to collect data for a project.
  • Completed project titled 'Evaluation of Telomere length in Breast Cancer' under the guidance of Suresh Shettigar.

Education

MASTER OF BUSINESS ADMINISTRATION - MARKETING

DURGDEVI INSITITUTE OF MANAGEMENT STUDIES MUMBAI UNIVERSITY
Mumbai, Maharashtra
06.2014

BACHELOR OF SCIENCE - BIOTECHNOLOGY

G.N. KHALSA COLLEGE MUMBAI UNIVERSITY
Mumbai, Maharashtra
06.2009

Skills

  • Business Development
  • Lead generation
  • Account Management
  • Project Management
  • Client Relation
  • Business Analytics
  • Customer Service
  • In-licensing & Out licensing

Certification

  • Leadership Skills From IIM- Ahmedabad- 2023
  • Korean Foreign Language, University, 2024
  • French Foreign Language, University, 2015
  • MSCIT, Maharashtra Technical University, 2010

Languages

English
First Language
French
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Korean
Beginner
A1

Timeline

Head International Business- APAC Market

Yashraj Biotechnology Ltd
12.2019 - Current

Senior BUSINESS MANAGER

SMT TECHNOLOGIES PVT LTD
04.2018 - 12.2019

MARKETING MANAGER

SRL Diagnostics Africa
08.2015 - 03.2018

TERRITORY BUSINESS MANAGER

Ranbaxy Pharmaceutical pvt ltd
01.2011 - 08.2015

Research Project Trainee

Bhaba Atomic Research Center
08.2009 - 08.2010
  • Leadership Skills From IIM- Ahmedabad- 2023
  • Korean Foreign Language, University, 2024
  • French Foreign Language, University, 2015
  • MSCIT, Maharashtra Technical University, 2010

MASTER OF BUSINESS ADMINISTRATION - MARKETING

DURGDEVI INSITITUTE OF MANAGEMENT STUDIES MUMBAI UNIVERSITY

BACHELOR OF SCIENCE - BIOTECHNOLOGY

G.N. KHALSA COLLEGE MUMBAI UNIVERSITY
Gurmeet Singh Diwan