Salesforce CRM
Mohammed Saddam Hussain
Salesforce Developer/Account Analyst
Doha, Qatar,Qatar
Summary
Self-motivated with an ability to learn new things quickly and work as a team. Energetic individual with total 5 years of experience in SAP Q2C , Salesforce admin/Development along with reporting tools Power Bi/Tableau.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Salesforce Developer
Hewlett Packard Enterprise
Chennai, India
05.2020 - Current
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
- Updated programs as per user needs and developed codes that were in accordance to specifications.
- Identified and supported business process requirements and development needs.
- Crafted modules, interfaces and applications through native Salesforce development.
- Developed and updated databases to handle customer data.
Accounts Operations Lead
Hewlett Packard Enterprise
Chennai
04.2017 - 05.2020
- Experienced in SAP (Sales & Distribution module) in the functional area Order Management.
- Experience in New Business Quote/Renewal Amendment /Order Booking/Contract Amendment processes.
- Worked with customers to understand needs and provide excellent service.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Collaborated with team members to achieve target results.
Business Analyst
Hewlett packard
Chennai, India
02.2022 - Current
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Analyzed open orders, backlog and sales data to provide sales team with insights.
Education
Masters - computer Application
Measi institute of information Technology
01.2017 - 01.2020
B.Sc Computer Science - undefined
The New college
01.2013 - 01.2016
Skills
Strong multi-tasking skills
Software
SAP ERP
Power BI
Tableau
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your success is defined by your actions
Saddam Hussain
Timeline
Business Analyst
Hewlett packard
02.2022 - Current
Salesforce Developer
Hewlett Packard Enterprise
05.2020 - Current
Accounts Operations Lead
Hewlett Packard Enterprise
04.2017 - 05.2020
Masters - computer Application
Measi institute of information Technology
01.2017 - 01.2020
B.Sc Computer Science - undefined
The New college
01.2013 - 01.2016
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