Enjoying Nature and Outdoor Activities
Hi, I’m
MOHAMMED SADIQ M
Multi-Industry Entrepreneur | Learning & Development Trainer | Fitness Professional
Bengaluru,KA
Work Preference
Summary
Dynamic professional with a proven track record at GE India, excelling in logistics coordination and business development. Adept at enhancing customer service excellence and driving operational improvements, I leverage strong leadership and strategic planning skills to achieve significant sales growth and optimize performance across diverse teams.
Overview
9
years of professional experience
4
Languages
Work History
CPF India Pvt Ltd
Learning and Development Trainer
02.2023 - Current
Job overview
- Managing training and operational quality for 118 franchise stores, visiting 4–5 locations daily to ensure standards and deliver targeted coaching.
- Tackling low-sales locations as a challenge—driving upselling, promoting offers, and boosting daily sales by ₹2,000 to ₹3,000.
- Providing actionable feedback after each visit, enabling stores to improve their performance and customer service.
- Collaborating with leaders to identify skill gaps and designing training programs that elevate employee performance
Five Star Chicken / CPF India Pvt Ltd
Franchise Manager
01.2020 - 03.2023
Job overview
- Ensured strict compliance with food safety standards, health regulations, and company policies across all franchise units.
- Monitored sales, expenses, and budgets, implementing corrective actions to consistently meet financial goals.
- Enhanced franchisee satisfaction through regular communication, support initiatives, and prompt issue resolution.
- Boosted weekly sales by ₹5,000 to ₹10,000 during low-sales periods and regional festivals by creating special veg and non-veg combo offers, promoting them online, and driving staff performance through clear targets and incentives.
IBM
Transport Administrator
05.2019 - 03.2020
Job overview
- Scheduled and coordinated transport activities, optimizing vehicle routes, and delivery timing.
- Managed daily coordination with 3 transport vendors and actively tracked 6–8 vehicles to ensure safe and timely employee transportation.
- Closely monitored midnight drop-offs, prioritizing the safety of women employees.
- Maintained and updated comprehensive transport records, including driver logs, and vehicle maintenance schedules.
GE India Industrial Private Limited
Logistics Officer
04.2017 - 07.2019
Job overview
- Coordinated the daily dispatch of 10–15 domestic shipments and up to 10 international shipments.
- Tracked shipments to ensure timely and accurate delivery of goods.
- Managed inventory control by maintaining accurate stock records, and conducting regular audits.
- Contributed to company growth by exploring new markets and expanding the customer base through targeted marketing.
- Developed key performance indicators to measure logistics performance and drive continuous improvement efforts.
Cogent E Services
Outbound Call Center Agent
12.2015 - 04.2017
Job overview
- Assisted customers with plan upgrades, billing inquiries, payments, and activation of postpaid SIM connections.
- Educated customers on postpaid plan features, benefits, and promotional offers to drive service adoption and retention.
- Documented all customer interactions and updated account details accurately in CRM systems.
- Managed and resolved escalation calls by coordinating with relevant departments to ensure prompt issue resolution.
Freelance / Independent Online Fitness Coach
Professional Bodybuilder & Fitness Coach
Job overview
- Competed professionally in bodybuilding competitions, earning titles and recognition at national levels through disciplined training and nutrition management.
- Conducted virtual coaching sessions, providing technical guidance, motivation, and progress tracking for clients across various fitness levels.
- I built a personal fitness brand through social media and client referrals, promoting health and wellness.
- Exemplify leadership, resilience, and professionalism by balancing competitive athletic achievements with a commitment to empowering individuals to achieve lifelong health and fitness goals.
Education
Kaveri Convent High SchoolBengaluru, India
University Overview
Skills
Leadership & Team Management
Business Development
Training & Development
Operations & Franchise Management
Communication & Interpersonal Skills
Problem Solving
Strategic Planning & Execution
Customer Service Excellence
Logistics Coordination
Coaching & Motivation
Client Relationship Management
Social Media & Personal Branding
Interests
Riding Bikes and Traveling
Building My Reputation and Connecting with Others
Promoting Myself and My Work
Accomplishments
Accomplishments
- Consistently achieved top 5 ranking in weekly performance evaluations among all customer service representatives.
- Awarded "Best Performance of the Year" for identifying and resolving vendor billing discrepancies and incorrect charges, saving the company approximately three times my annual salary.
- Boosted Weekly Sales by ₹5,000 to ₹10,000 During Low-Sales Periods and Regional Festivals by Creating Special Veg and Non-Veg Combo Offers, Promoting Them Online, and Driving Staff Performance Through Clear Targets and Incentives.
- Secured 3rd Place at Mr. Bengaluru 2019 in the Sports Model Category, Demonstrating Excellence in Stage Presence and Aesthetic Presentation.
- Won 1st Place in Men's Physique and 2nd Place in Bodybuilding at Mr. Karnataka Competition, Along with 2nd Place in the Champion of Champions Category, Showcasing Versatility and Competitive Strength Across Multiple Disciplines.
- Achieved 3rd Place at Mr. Karnataka Competition 2021, Further Establishing Credibility and Consistency in Professional Bodybuilding.
Customer Service Representative
Cogent E Services Pvt Ltd, Bengaluru
Logistics Officer
GE India Industrial Private Limited, Bengaluru
Franchise Manager
Five Star Chicken / CPF India Pvt Ltd, Bengaluru
Professional Bodybuilder & Fitness Coach
Freelance / Independent Online Fitness Coach
Bengaluru, Karnataka, India
Additional Information
Additional Information
Personal Attributes:
Don’t follow the crowd—train, grow, and shine⚡ your way. Be unique in your own way.
Technical Skills:
MS Office Suite, Social Media Marketing Tools
Languages Known:
Kannada (Fluent)
Willingness to Travel:
Ready for domestic and international travel; valid passport available.
Driving License:
Valid Two-Wheeler
Timeline
Learning and Development Trainer
CPF India Pvt Ltd
02.2023 - Current
Franchise Manager
Five Star Chicken / CPF India Pvt Ltd
01.2020 - 03.2023
Transport Administrator
IBM
05.2019 - 03.2020
Logistics Officer
GE India Industrial Private Limited
04.2017 - 07.2019
Outbound Call Center Agent
Cogent E Services
12.2015 - 04.2017
Professional Bodybuilder & Fitness Coach
Freelance / Independent Online Fitness Coach
Kaveri Convent High School
Languages
English
Hindi
Tamil
Urdu