Mohammed Vaseem Backer
Team Leader (OPERATIONS)
Bangalore
Summary
Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Team Leader
Aspire Jazp Technologies
Bangalore
03.2023 - Current
- Motivated and trained employees to maximize team productivity.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Compiled training materials for new employees and tracked skill development.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Asst Purchase Officer
Union Coop Hypermarkets
Dubai
08.2021 - 11.2022
- Analyse market trends and apply this knowledge to make insightful buying decisions
- Coordinate with inventory team, management, and stockroom as required
- Establishing contacts with current suppliers and looking for new ones that offer the desired product at a reasonable price and list in company using software like JD Edwards
- Conducting market research to locate potential vendors, goods, and services to meet an organisations needs
Store Keeper
Union Coop Hypermarkets
Dubai
05.2019 - 08.2021
- Monitor and take inventory on regular basis to compile orders based store needs
- Approve/Sign on all store related documents and handover to further depts
- Ensure high standard of sanitation and cleanliness store and ascertain that receiving area is clear for smooth facilitation of deliveries and dispatching transfers
- Guide to store shipments according to weight, temperature, size to ensure safety precautions
- Conduct inventory periodically/annually and reconcile with records, reporting to upper management and ensure discrepancies are resolved
Risk Management Assistant
Home Credit India Pvt Ltd
Bangalore
11.2017 - 11.2018
- Used scripted conversation prompts to convey current account information and obtain payments.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Collaborated with other departments to verify customer compliance with payment plans.
- Maintained consistently high success rate of collecting on overdue accounts.
- Collected on delinquent accounts to reduce overdue balances.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Negotiated payment plans with customers to prevent accounts from entering collections.
Education
Bachelor of commerce -
Gandhi Institute of Technology And Management
Bangalore 06.2014 - 03.2018
Skills
CRM softwaresJD Edwards
Training and Development
Organization and Time Management
Teambuilding
Daily workflow improvement
Complaint resolution
Customer Relationship Management
Shipping and receiving
Distribution and warehousing
Order picking and processing
Vendor management
Order management
Stock taking and cycle count
Reporting knowledge
Vendor sourcing
Strategic planning
Operations management
Procurement expertise
Purchasing and procurement
Inventory tracking and storage
Hourly shift management
Accomplishments
- Supervised team of 16 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Created a company-wide, comprehensive training program for all sales team members.
Certification
Personal Development
REFERENCES
Abhiraj M
HR Manager
Aspire Jazp technologies
hr@jazp.com, +91 99957 57090
Ameer Ali
Marketing Manager,
Aspire Jazp technologies
ameer@jazp.com, +91 80862 77227
Mohammed Safeer
Space management head,
Union Coop Hypermarkets
Safeer@unioncoop.ae, +971 52 564 6167
Timeline
Team Leader
Aspire Jazp Technologies
03.2023 - Current
Effective delegation skills & Techniques
12-2021
Interpreting and analyzing financial statements
11-2021
Personal Development
10-2021
Asst Purchase Officer
Union Coop Hypermarkets
08.2021 - 11.2022
Store Keeper
Union Coop Hypermarkets
05.2019 - 08.2021
Risk Management Assistant
Home Credit India Pvt Ltd
11.2017 - 11.2018
Bachelor of commerce -
Gandhi Institute of Technology And Management
06.2014 - 03.2018