Mohan Kanagaraj

BRANCH OPERATIONS HEAD

AXIS BANK LTD.

Coimbatore

02.2017 - Current

Processed cash transactions, transfers, and calque clearings within established turnaround times.
Managed inward and outward remittances, including EEFC conversions.
Conducted daily suspense monitoring and generated MIS reports.
Monitored and reported suspicious transactions to ensure compliance.
Analyzed general ledger breakdowns for effective cost planning.
Cross-sold financial products, enhancing overall service offerings.
Ensured seamless processing of account opening forms within strict deadlines.
Loan application processing, from login to disbursement.
Developed strong client relationships through regular communication and engagement.
Provided tailored solutions to meet client needs and enhance satisfaction.
Coordinated onboarding processes for new clients to ensure seamless integration.
Collaborated with cross-functional teams to resolve client issues efficiently.
Managed account portfolios by analyzing client data and feedback regularly.
Conducted market research to identify trends and inform strategic decisions.
Delivered presentations to clients highlighting service offerings and benefits.
Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
Collaborated with internal teams to create customized financial solutions for clients.
Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.