Cheedipalli Mohan Kishore
Visakhapatnam
Summary
Dynamic Senior Process Executive at Patra India with a proven track record in claims processing and regulatory compliance. Expert in workflow optimization and employee training, enhancing service delivery and customer satisfaction. Adept at strategic planning and issue resolution, driving process improvements that align with organizational goals.
Innovative senior process executive with several years of demonstrated expertise in process engineering and top level process leadership. Inspiring leader with proven success at spreading value of top-notch business processes throughout an entire organization. Especially gifted at making development and implementation of business processes entire team effort.
Seasoned Senior Process Executive with history of overseeing process improvements in diverse industry settings. Skilled at identifying inefficiencies, recommending solutions and implementing changes that optimize business processes. Known for leadership skills, ability to manage cross-functional teams and commitment to achieving corporate objectives. Previous roles have seen significant improvement in operational performance through successful process enhancements.
Overview
4
4
years of professional experience
Work History
Senior Process Executive
Patra India
Visakhapatnam
04.2021 - Current
- Managed daily processing of insurance claims and documentation for clients.
- Collaborated with teams to streamline workflow and enhance process efficiency.
- Trained new team members on procedures and company policies.
- Reviewed processed claims for accuracy and compliance with regulations.
- Assisted in the development of training materials for operational processes.
- Implemented best practices to improve service delivery and customer satisfaction.
- Conducted quality checks on completed tasks to ensure adherence to standards.
- Communicated effectively with clients to resolve inquiries and issues promptly.
- Developed and implemented new process strategies aligning with organizational goals and industry standards.
- Delegated work to staff, setting priorities and goals.
- Resolved issues arising from process changes in a timely manner.
Education
B.E/B.tech - Electrical And Electronics Engineering
Sri Suryodaya Public School
Visakhapatnam 04-2018
Skills
- Claims processing
- Regulatory compliance
- Data analysis
- Quality assurance
- Workflow optimization
- Team collaboration
- Employee training
- Process improvement
- Issue resolution
- Communication skills
- Attention to detail
- Time management
- Strategic planning
- Compliance
- Workflow Analysis
- Goal setting
- Analytical thinking
Languages
Telugu
First Language
English
Intermediate (B1)
B1
Hindi
Beginner (A1)
A1
Accomplishments
- Received Back to back best employee awards for the year 2022 Q1 and Q3
Hobbies
- My hobbies are drawing, cooking and Reading books.
Timeline
Senior Process Executive
Patra India
04.2021 - Current
B.E/B.tech - Electrical And Electronics Engineering
Sri Suryodaya Public School