MOHAN KUMAR M

• Mentor junior engineers and technicians on technical and safety practices.
• Foster cross-functional collaboration between engineering, HSE, sales, and operations teams.

• Installation & Commissioning
  Install and commission woodworking machinery and equipment such as CNC routers, panel saws, edgebanders, sanding machines, and drilling units at customer sites.
  Ensure all equipment is calibrated and functioning according to manufacturer specifications and safety standards.
• Maintenance & Repair
  Perform preventive and corrective maintenance on a wide range of woodworking machines.
  Troubleshoot mechanical, electrical, pneumatic, and software issues to minimize downtime and maintain productivity.
• Customer Support
  Provide on-site and remote technical support to customers regarding machine operation, fault diagnostics, and basic maintenance.
  Respond promptly to service calls and ensure customer issues are resolved efficiently and professionally.
• Training & Documentation
  Train machine operators and maintenance personnel on proper equipment usage, safety practices, and troubleshooting procedures.
  Maintain detailed service reports, installation logs, and maintenance records for internal and customer use.
• Spare Parts & Inventory Coordination
  Identify and recommend necessary spare parts and tools for ongoing maintenance.
  Coordinate with the parts department to ensure timely availability of components.
• Quality Assurance & Compliance
  Ensure all service activities comply with company policies, safety standards, and relevant industry regulations.
  Conduct functional and quality tests post-service or installation to verify performance.
• Continuous Improvement
  Provide feedback to engineering and design teams regarding recurring field issues to help improve product reliability.
  Stay updated on the latest technologies and techniques in woodworking machinery and service practices.
• Travel & Scheduling
  Travel to various customer sites across regions as needed.
  Manage service schedules to prioritize urgent calls and planned maintenance effectively.

Sales Responsibilities: Service Responsibilities:

• Ensure all installation and service activities comply with relevant safety standards and company guidelines.

• Support in delivering basic machine operation and maintenance training to customer operators under supervision.
• Distribute user manuals and help customers understand machine interface and alarms.

• Material Handling Assistance
  Assist in the loading, unloading, and movement of raw materials, semi-finished goods, and finished products within the facility.
  Follow proper handling procedures to prevent damage or loss of materials.
• Inventory Support
  Help in physical stock counting, labeling, and recording of materials.
  Support in verifying incoming and outgoing materials against documentation (GRNs, issue slips, delivery notes).
• Logistics Coordination (Entry-Level)
  Assist in organizing materials for dispatch or transfer to production areas as per work orders or schedules.
  Coordinate with stores, warehouse, and production departments to ensure timely material availability.
• Data Entry & Record Maintenance
  Enter material movement records into inventory management systems or logs under supervision.
  Maintain accurate documentation of all transactions including receipts, issues, and returns.
• Compliance with Safety & 5S Practices
  Follow all workplace safety guidelines while moving or storing materials, including use of PPE and safe lifting techniques.
  Support housekeeping and 5S initiatives in the storage and movement areas.
• Learning Equipment Operations
  Observe and assist in the safe operation of material handling equipment such as pallet jacks, forklifts, conveyors, or cranes (if applicable).
  Undergo training on equipment usage and safety procedures as required.
• Support in Packaging & Labeling
  Help in labeling, tagging, and packing materials as per standard operating procedures.
  Ensure proper identification and segregation of materials.
• Communication & Teamwork
  Work under the guidance of supervisors and collaborate with team members to complete daily tasks.
  Communicate material shortages or movement issues promptly to the concerned department.
• Monitoring & Reporting
  Report damaged or misplaced materials to the supervisor.
  Assist in tracking material movement using manual logs or digital systems.