Summary
Overview
Work History
Education
Skills
Certification
Areas of Expertise
Timeline
Generic

Mohana Krishnan Pandeeswaran

Application Development - Senior Analyst
Bengaluru

Summary

Dynamic software development professional with over 4 years of experience specializing in Salesforce Commerce Cloud and the broader Salesforce platform. Expertise in constructing and enhancing online retail platforms that meet client objectives and adhere to project timelines. Proficient in system integration, Apex classes, triggers, flows, batch jobs, and Lightning Web Components (LWC), with a proven track record of leading end-to-end development of consumer purchase journeys, including loyalty payment systems and order management workflows. Committed to automating business processes while enhancing system reliability and operational efficiency.

Overview

4
4
years of professional experience
4
4
Certifications

Work History

Senior Developer

Accenture
04.2024 - Current
  • Led the development of a digital storefront and contributed to design, architecture, and documentation, ensuring scalable solutions while collaborating on estimation
  • Integrated SFCC with Salesforce Service Cloud for automated case creation from 'Contact Us' forms and loyalty payment void requests and seamless support handling.
  • Developed and customized end-to-end Salesforce Order Management lifecycle process, covering order capture, fulfillment, payment, cancellations, and returns handling.
  • Implemented scalable order pull services and customized remorse hold logic; built reverse authorization batch jobs and used custom report types for report generation.
  • Utilized Flow Core Actions and DOM Routing Package to streamline fulfillment logic across 15+ warehouses; engineered custom components enabling 100% support for loyalty points-based payments during checkout.
  • Accountable for monitoring CI/CD pipelines and resolving build errors.

Senior Developer

Ultra Luxury Fashion Retailer
11.2023 - 03.2024
  • Developed web service proxies and integrated secure third-party payments including Apple Pay, Gift Card purchase & transaction to enhance e-commerce platform features.
  • Conducted integrations for PIM, OMS, charity programs, and tax calculation services, to enable uninterrupted user interactions across all touchpoints.
  • Implemented E2E functionalities for customer accounts including user authentication (sign-in/sign-up), newsletter subscription, wishlist, edit profile and CRM integration.
  • Actively contributed to all project phases, from tech-design to production support, assuring quality and timely delivery.

Developer

Global Luxury Fashion Brand
09.2021 - 10.2023
  • Delivered 15+ key features including PDP, PLP, cart, checkout, product recommendation features, boosting conversion rates by 20% as tracked via Adobe analytics.
  • Resolved 200+ bugs during SIT, UAT and hyper-care phases for an online retail store, facilitated a smooth go-live in 12 weeks.
  • Improved checkout page performance by ~15% optimizing speed and user satisfaction
  • Successfully launched an e-commerce platform for a leading fashion brand across 60 countries, implementing regional language support for improved accessibility.
  • Integrated features like a donation widget, ratings & reviews, and image search feature, increasing user engagement by 12%.
  • Collaborated with clients across the US, Europe and Japan to maintain seamless communication and successful project delivery in diverse global markets.
  • Received multiple accolades for outstanding performance, including Developer of the Month (3x), Client ROI Maximization Award and Stellar award.

Education

B.E. - Electronics & Communication

Kumaraguru College of Technology

Skills

    SFCC Technologies: ISML, Controllers, SFRA architecture, Scripts, Services, Forms, Page Designers, OCAPI, BM

    Salesforce Technologies: Apex classes, LWC, triggers, flows, platform events, batch jobs, SOQL, SOSL, Prompt builder, System Integration

    Coding & Frameworks: JS, jQuery, Expressjs, Mocha, Chai, Nodejs, unit testing

    Web Tech: HTML 5, AJAX, XML, CSS, 3 REST APIs, Accessibility (WCAG), SEO

    Version Control: Git, GitHub

    Software & tools: Postman, VS Code, Bitbucket, JIRA, Confluence, Figma, GHCP

Certification

Salesforce B2C Commerce Developer

Areas of Expertise

  • Salesforce Ecosystem: SFCC, SFOMS, B2B, SFSC, Agentforce
  • E-commerce Solution Design Deployment
  • Agile Development and Scrum Methodologies
  • Customer Experience Optimization
  • APIs, System integration and Security
  • Technical Troubleshooting
  • Implementation and Performance best practices

Timeline

Senior Developer

Accenture
04.2024 - Current

Senior Developer

Ultra Luxury Fashion Retailer
11.2023 - 03.2024

Developer

Global Luxury Fashion Brand
09.2021 - 10.2023

B.E. - Electronics & Communication

Kumaraguru College of Technology

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Mohana Krishnan PandeeswaranApplication Development - Senior Analyst