Business Analyst with 9+ years of experience in product documentation, data governance, and Master Data Management systems. Skilled in requirement analysis, design frameworks, and process improvement to support efficient product and client solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Business Analyst
Chain-Sys India Pvt Ltd
Chennai
01.2022 - Current
Involved in planning, validation, and ensuring the final product meets business requirements.
Facilitated stakeholder sign-off and supported project delivery and operational activities.
Managed scope changes, ensuring proper documentation and impact analysis.
Collaborated in preparing release notes, communicated release details to stakeholders as the Point of Contact, and collected post-release feedback to prioritize issues for future updates.
Ensured the final product aligned with business goals and objectives through continuous engagement with stakeholders.
Supervised a team of Junior Business Analysts, managed product documentation, and led product training initiatives.
Assisted in training end users and developing training materials for product adoption.
Created functional requirements documents, collaborated with project stakeholders, and worked with developers to implement product enhancements.
Pre-Sales Team
Chain-Sys India Pvt Ltd
Chennai
01.2019 - 01.2022
Led the presales team through the full demo cycle, including requirement gathering, solution configuration, functional testing, and client presentations.
Configured Data Governance and Data Quality workflows to integrate master data across systems like SAP, Salesforce, and EBS.
Delivered 100+ POCs with a 15% success rate, emphasizing system configuration efficiency.
Junior Business Analyst
Chain-Sys India Pvt Ltd
Chennai
01.2016 - 01.2019
Collaborated with stakeholders to gather, document, and clarify business requirements.
Designed wireframes and Created functional specifications, process flow diagrams, and user stories.
Participated in data analysis, requirement validation, and impact assessment for change requests.
Coordinated with development and QA teams to ensure requirements were accurately implemented and tested.
Conducted UAT support by validating test cases against requirements and reporting defects.
Contributed to product demonstrations and client presentations under senior team guidance.
Assisted in improving workflows and identifying opportunities for process optimization.
Maintained requirement traceability and ensured alignment with project goals.
Provided training sessions for developers and testers.
Education
Master of Engineering - Manufacturing Systems Management