Mohana Easwari Vasuki

• Led e2e implementation and deployment of Mid-level transformation program for 1000+ associates.
• Facilitated end-to-end coordination of Gen AI, Cloud, Cybersecurity training programs (MDR, IAM, and Network Security), ensuring seamless execution for associates across the Business Group (BG).
• Managed scheduling, communication, and resource planning for multiple domain training batches, supporting technical skill enhancement and knowledge-building initiatives.
• Coordinated cross-functional teams and stakeholders, ensuring alignment between learning objectives and organizational security goals.
• Supported domain training initiatives, contributing to employee development and capability-building efforts across technical and non-technical functions.
• Involved in driving various TCS internal learning programs (Elevate Wings, LBC & SAFe programs).
• Organized more than 15+ Technology & Softskill trainings to upskill the associates and collated managers feedback to measure results for their deployment.
• Conducted townhalls for associates to create awareness on Elevate programs and Compliance trainings.
• Providing SAP Learning Hub access and Udemy access in TCS internal RAM portal for learning purposes.
• Liaised with leaders and HRBPs on talent conversations, communication updates and talent movements.
• LMS reports like Agile readiness and Digital (T-Factor), Competency Development, LBC, MLT, Elevate program status, mandatory compliance preparation and conducted Monthly/Quarterly review meeting with stakeholders.
• Responding to various queries about how to avail various courses from TCS Internal and vendors LMS portal.

Scrum Master - (Dec 2022 to May 2023)

• Managing PAM CyberArk team with a squad of 15+ members.
• CyberArk migration for 500+ servers across the globe using Scrum framework.
• Tracking deliverables using JIRA & KANBAN dashboards with burndown techniques, retrospective formats, etc.,
• Conducting Sprint Planning, Sprint Retrospective with Client to meet the project.
  objectives
• Managing compliance and risk appetite for server migration.
• To oversee the post migration BAU activities for the team.
• Performed Incident Management process reviews to ensure efficient and effective workflow and to effect improvements in response time and resolution.
• Manage and oversee Problem Management across all Global Functions Teams to drive performance excellence based on business defined priorities.
• Prepared SNOW dashboards to analyse the workload, SLAs, progress of Problem Records, weekly & monthly statistical reports.

• Introduce Agile & Scrum Practices to IAM Platform team for Enhancement and Operations
• Coach Scrum Practices and Principles and Mentor team members - Ensure sure that team members are well trained and understand Agile processes
• Applying Scrum Framework in Operations, Transition and Enhancement Projects in IAM
• Spearheaded Agile Ceremonies such as Sprint Planning, Daily Standups, Sprint Retrospectives, Story refinement and Release planning.
• Managing product backlog and sprint activities.
• Removed Impediments and managed risks to enable team efficiency and effectiveness.
• Tracking deliverables using ADO insights with burndown techniques, retrospective formats, bug bashing, Kanban, etc.
• Led Cloud projects like Azure Migration, OS upgradation, Hashi Corp transition by applying Scrum Framework techniques.

IT Cloud Support Engineer:

• Providing Infrastructure Support to ADFS servers, PAM, Hashi Corp and SailPoint application includes Web, DB and cluster.
• Managed Group policies in the domain with the guidance of Engineering & Development team.
• Managed Two factors authentication technologies like, Symantec VIP, MFA.
• Provided a focused evaluation of the technology’s architecture, the hardware and application performance, Cloud hosted applications (AWS & Azure) and the effectiveness of integration with other Monitoring systems, as well as alignment with Accenture requirements.
• Managing Patch and Vulnerabilities fix for the IAM servers.
• Optimizing the Server performance by proactively monitoring and enabling the right alerts Providing support to IAM engineering team for Provisioning and Decommission of the servers.
• Analyze and understand the requirements and business drive to help prioritize the requirements along with product manager.

• SharePoint Administrator, responsible for managing SharePoint Farms.
• Designing and implementing SharePoint 2007 and 2010 and 2013.
• Plan, Design, Configuration, Server setup and operation on all software related to SharePoint infrastructure.
• Setting up a SharePoint governance techniques and backup plans.
• Migration of SharePoint Farm from MOSS 2007 to SharePoint 2010.
• Migration of SharePoint Farm from MOSS 2007 to SharePoint 2013.
• Implemented third party tools such as DocAve Manager - AvePoint for Storage Optimization and Content Manager, Cardiolog and Quest Site Admin for SharePoint.
• Migration of SharePoint Farms from 32bit to 64bit version for MOSS 2007.
• Responsible for managing web applications, site collections, sites.
• Implemented MOSS Enterprise Search.
• DBA-Responsible for managing and administering all SQL database servers including participation in the design and ongoing maintenance, modification, migration, backups, data reporting, and control.
• Deployed custom features in SharePoint 2013.
• Managed SharePoint backup & recovery process

• Batch Monitoring for PeopleSoft and through (Control M) and provided 24*7 production support and maintenance for 35+ countries throughout the year.
• Application Monitoring involves online banking, Consumer banking and Wholesale
  banking in windows & Linux platform
• Trouble shooting, batch monitoring and ensuring the system online for all countries within the respective SLAs.
• Handled Incident, Problem & Change tickets within the SLA.
• Awareness of scheduling the jobs, running, monitoring, reviewing the logs and send email to appropriate stakeholders on failed jobs or completion of the batch.
• Managing Knowledge base and runbook docs for infrastructure support