MOHANAMBIKA S
Bangalore
Summary
Dynamic and results-driven Assistant Manager with over 9 years of expertise in process automation, data analysis and operational efficiency. Proven track record is evident in optimizing workflows, reducing costs and driving team productivity. Excel in sales reporting, strategic planning and cross-functional collaboration to enhance overall business performance
Overview
10
10
years of professional experience
Work History
Assistant Manager
MSI Services
03.2023 - 08.2024
- Automated AR and sales reporting processes, reducing manual workload by 50% and improving data accuracy for faster decision-making.
- Identified operational risks in billing and reporting processes, implemented preventive controls, and ensured compliance with company policies.
- Handled Return Material Authorizations (RMA) by creating requests for customers returning goods to the warehouse and updating system records.
- Processed sales order credits for returned materials and AR credits for invoice discrepancies related to non-return items.
- Collaborated with internal audit and operations teams to close control gaps and maintain accurate financial records.
- Conducted process walk throughs of order-to-cash and billing cycles to identify inefficiencies and recommend improvements.
- Trained team members on billing accuracy, credit control, and compliance procedures.
- Prepared and maintained key reports such as Sales Summary, Aging Report, and Credit Adjustment Tracker to support management decisions.
- Supervised a small team by managing performance reviews, leave schedules, and workload distribution.
Senior Sales Associate- Sales Team
MSI Services
03.2020 - 03.2023
- Automated invoicing with the IT team, reducing manual work by 80%, improving accuracy and enabling a manpower cut from 22 to 12.
- Developed Sisense reports with the analytics team, cutting analysis time by 60% and improving data visibility for business decisions.
- Managed month-end closing activities, coordinating with the team to ensure smooth completion of processes. Verified and cleared all shipped orders in the checker system and submitted final reports upon completion.
- Developed SOPs to document best practices and improve training.
- Prepared Competitive Website Reports to analyze MSI's market ranking against competitors and submitted findings to the core team for strategic insights.
Sales Associate II- Sales Team
MSI Services
03.2018 - 03.2020
- Managed end-to-end order processing, including order creation, WMS-based shipment coordination and timely dispatch to customers.
- Automated multiple reports, reducing turnaround time and improving accuracy and enabling faster.
Sales Associate- Sales Team
MSI Services
11.2014 - 03.2018
- Generated invoice copies and updated inventory records, ensuring accuracy in billing and stock tracking.
- Conducted invoice audits to identify discrepancies and maintain accuracy.
- Generated and analyzed regional sales reports to identify pending shipments, enabling timely resolution and improving order fulfillment efficiency.
Education
Bachelor of Science - Microbiology
Sheshadripuram Degree College
04-2013
Skills
- Accounts Receivable management
- Invoice generation and billing
- Customer Service
- Month-End Closing Operations
- Strategic Planning
- Workflow Improvement
- Performance Management
- Internal Audit
- Microsoft Office
- Cross-Functional Collaboration
- Order Lifecycle Management
- Team leadership
- Process Automation
- Decision making
- Training & Mentoring
- Sales Compliance
- Operation Efficiency
- Problem Solving
Accomplishments
- Managed automation initiatives, reducing manual workload by 80%
- Selected by the core team to attend a three-day leadership training workshop, enhancing skills in team management and collaboration.
- Trained and mentored teams, increasing productivity and efficiency
- Recognized for successfully closing month-end operations for 44 branches, serving as the go-to contact for team leads and managers to ensure timely completion.
Timeline
Assistant Manager
MSI Services
03.2023 - 08.2024
Senior Sales Associate- Sales Team
MSI Services
03.2020 - 03.2023
Sales Associate II- Sales Team
MSI Services
03.2018 - 03.2020
Sales Associate- Sales Team
MSI Services
11.2014 - 03.2018
Bachelor of Science - Microbiology
Sheshadripuram Degree College