Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Methodical and well-organized in optimizing coverage to meet operational demands. Uses independent decision-making skills and sound judgment to positively impact company success.
Hi, I’m
MOHAN BHARTI
Delhi
Summary
Overview
9
years of professional experience
Work History
GCD Energy Consultants Pvt. Ltd.
Assistant Manager– Deployment Department
09.2023 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Crew Visas, ticket, accommodation, Logistics, Mobilization, PCR and Rotation & insurance issuance in cost effective manner.
- Verifying crew documents and crew availability for the visa/residency process after taking crew on board by HR.
- Coordination and following up with client on ticket approvals and ticket bookings wherever applicable.
- Crew delivery on requested delivery time with Mobilization and Demobilization emails needs to share send to the client and internal team on time.
- Real time basis Deployer (internal system) needs to be updated.
- Call to the crew at the time of handover & mob / demob. Sharing all relevant information documents with the crew pertaining to his travel such as Flight tickets, Travel insurance, hotel voucher, immigration details etc.
- Help in resolving the issues with Crew if they have any, prior to travel. Coordinating with CDT team, which includes HR and on crew and client issues and escalating them to the line manager if issues are not getting resolved.
- Maintaining a Ticket, visa tracker & crew rotation (internal record). Taking care of all crew logistics expenses such as PCR, flights, hotel, taxi Etc. and uploading them on ERP after verification.
- Work on deployment plans for new geographies as and when required by BD team. Explore new vendors /service providers and share leads with procurement team.
- Coordinating with Finance team and internal deployment on the invoicing part of ticket for the verification of flight ticket, LOIs, visas, insurance Etc.
Yatra For Business Pvt. Ltd.
Travel Consultant
05.2022 - 09.2023
Job overview
- Developing travel itineraries (Domestic/International) for clients based on budgets and client needs
- Handling clients queries for visas, Passports and other documents required for specific travel destinations
- Handling clients travel insurance requirements and queries to protect travelers during trips
- Handled and processed large volumes of data (Invoice & Payment) on Ms
- Excel using exceptional time management skills
- Ensured high-level guest service by going above and beyond to achieve client needs and resolve issues
- Coordinating with Insurance providers and Airlines
- Worked for multiple clients (GT, SRF, TCS, Boston) and client's locations (Delhi-NCR, Mumbai) as per organizational requirements.
CWT India Pvt. Ltd
Senior Travel Counsellor
12.2017 - 11.2021
Job overview
- Worked for corporate clients like Amazon, Facebook, J P Morgan, Exxon Mobil etc
- Worked on already booked tickets for cost saving without affecting the client's requirements
- Displayed proactive problem-solving and query-resolution skills to provide superior customer service
- Equipped staff with knowledge and skills to reach company targets, coaching and mentoring new joiners and underperforming employees in best operational practices
- Worked as a Supervisor and trainer from Jan-2020 to Nov 2021.
INTERGLOBE TECHNOLOGIES
Travel Agent
03.2016 - 11.2017
Job overview
- Worked for KLM/DL/AF airlines process
- Worked on cancelled or rescheduled flight bookings from airlines end.
Education
William Carey UniversityShillong, ML
Bachelor of Computer Applications (BCA)
01.2017
University Overview
Skills
- Corporate travel
- Itinerary planning for Domestic and International
- Domestic and International Flight Ticketing
- MS Office
- VISA documentation
- GDS (Amadeus, Galileo, Sabre)
- Hard working and Learning Nature
- Positive Attitude
- Quick Learner
Languages
English
Hindi
Personal Information
Personal Information
- Father's Name: Mr. Shambhu Sharan Das
- Date of Birth: 11/10/93
- Nationality: Indian
- Marital Status: Married
Disclaimer
Disclaimer
I hereby declare that the above particulars are true to the best of my knowledge and belief.Timeline
Assistant Manager– Deployment Department
GCD Energy Consultants Pvt. Ltd.
09.2023 - Current
Travel Consultant
Yatra For Business Pvt. Ltd.
05.2022 - 09.2023
Senior Travel Counsellor
CWT India Pvt. Ltd
12.2017 - 11.2021
Travel Agent
INTERGLOBE TECHNOLOGIES
03.2016 - 11.2017
William Carey University
Bachelor of Computer Applications (BCA)
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